AnswerChat

AnswerChat

Alpha Media
+
+

Related Products

  • ChatD&B
    Visit Website
  • CallTrackingMetrics
    938 Ratings
    Visit Website
  • HubSpot AEO
    47 Ratings
    Visit Website
  • Evertune
    1 Rating
    Visit Website
  • WaitWell
    209 Ratings
    Visit Website
  • ClickUp
    18,385 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • AestheticsPro
    733 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • UptimeRobot
    852 Ratings
    Visit Website

About

With AnswerChat, when a customer visits your website, they can instantly see if someone is available to chat with them. And all they need to do to start a conversation with you is click on the AnswerChat button on your website. They do not need to install any software or download anything new. Plus, if no one is available to chat with your customer, they will automatically be sent to an online email form to easily contact you. When someone wants to chat with you, a new window will open up on your computer (and a telephone sound will be heard if you have a sound card and speakers), showing you the person’s name and what page/screen they are visiting. You can then accept the chat, send the chat to the next operator in queue or a specific operator or your choosing, or send the visitor to an online e-mail form. For archival purposes, AnswerChat allows you to print the chat session to your printer, or copy-and-paste the chat text for use in other applications.

About

You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies requiring a customer support tool and website chat program

Audience

Companies wanting to boost their leads and engage their prospects with a live chat solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alpha Media
United States
www.alphamedia.net/products/ac/v20/index.htm

Company Information

ApexChat
Founded: 2008
United States
www.apexchat.com

Alternatives

Fondesk

Fondesk

Unieke Software Solutions

Alternatives

CareColl

CareColl

Intellial Solutions
Click2Magic

Click2Magic

Tvisha Systems Pvt Ltd

Categories

Customer Service Supported

Categories

Conversational AI Supported
Live Chat Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

4D EMR Not Supported
8am CasePeer Not Supported
AgencyPlatform Not Supported
Builder Prime Not Supported
GrowPath Not Supported
Law Ruler Not Supported
Lead Docket Not Supported
SmartAdvocate Not Supported

Integrations

4D EMR Supported
8am CasePeer Supported
AgencyPlatform Supported
Builder Prime Supported
GrowPath Supported
Law Ruler Supported
Lead Docket Supported
SmartAdvocate Supported
Claim AnswerChat and update features and information
Claim AnswerChat and update features and information
Claim ApexChat and update features and information
Claim ApexChat and update features and information