DejavueWKSolutions
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Related Products
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About
Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.
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About
Dejavue is a Discord bot and hosted knowledge-base service for communities that manage help and Q&A channels. It identifies repeated questions, supports moderator-approved answer and mark-as-solved workflows, and archives resolved threads for search in Discord and on an optional public website. Communities can enable keyword or semantic duplicate search, analytics, stale-question reminders, and opt-in publishing. Paid plans add AI-drafted answers, summaries, topic clustering, FAQ generation, custom branding, and access to the community archive through an MCP endpoint for compatible assistants. Administrators control what gets published; public pages can use aliases instead of Discord identities. The hosted service is billed per server through Discord, and the open-source software can also be self-hosted with Docker. It is intended for moderators and operators of Discord help forums.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses in search of a modern, engaging and elegant forum software solution
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Audience
Discord communities with help or Q&A forums and their moderators
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$60 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
€0
Free: €0. Plus: €4.99/month; Pro: €9.99/month; Max: €24.99/month, per server and billed through Discord Premium Apps. The Free tier has limits; paid tiers add capacity and features. One-time add-ons include custom domains for €29.99 and AI-credit top-ups.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAnswerCart
India
www.answercart.com
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Company InformationWKSolutions
Germany
dejavue.app/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Integrations
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Cursor
Not Supported
Discord
Not Supported
Model Context Protocol (MCP)
Not Supported
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Integrations
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Cursor
Supported
Discord
Supported
Model Context Protocol (MCP)
Supported
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