Dejavue

Dejavue

WKSolutions
+
+

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About

Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.

About

Dejavue is a Discord bot and hosted knowledge-base service for communities that manage help and Q&A channels. It identifies repeated questions, supports moderator-approved answer and mark-as-solved workflows, and archives resolved threads for search in Discord and on an optional public website. Communities can enable keyword or semantic duplicate search, analytics, stale-question reminders, and opt-in publishing. Paid plans add AI-drafted answers, summaries, topic clustering, FAQ generation, custom branding, and access to the community archive through an MCP endpoint for compatible assistants. Administrators control what gets published; public pages can use aliases instead of Discord identities. The hosted service is billed per server through Discord, and the open-source software can also be self-hosted with Docker. It is intended for moderators and operators of Discord help forums.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in search of a modern, engaging and elegant forum software solution

Audience

Discord communities with help or Q&A forums and their moderators

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$60 per month
Free Version Supported
Free Trial Not Supported

Pricing

€0
Free: €0. Plus: €4.99/month; Pro: €9.99/month; Max: €24.99/month, per server and billed through Discord Premium Apps. The Free tier has limits; paid tiers add capacity and features. One-time add-ons include custom domains for €29.99 and AI-credit top-ups.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnswerCart
India
www.answercart.com

Company Information

WKSolutions
Germany
dejavue.app/

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Categories

Categories

Q&A Platforms Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Cursor Not Supported
Discord Not Supported
Model Context Protocol (MCP) Not Supported

Integrations

ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Cursor Supported
Discord Supported
Model Context Protocol (MCP) Supported
Claim AnswerCart and update features and information
Claim AnswerCart and update features and information
Claim Dejavue and update features and information
Claim Dejavue and update features and information