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About

With just one call, discover the Answer United advantage. Our telephone answering service is the cost-effective way to make your business more productive. We offer a range of answering services for small business as well as larger enterprises. Be more connected—without all the communications overload. Thanks to our professionally trained agents, you’ll have more time to focus on actual business. We handle every call using customized scripting developed to your specifications. So you can attract new clients while keeping your current customers happy. Extend the capabilities of your office or enterprise through our US based call center. Our award-winning call center is online, on-call, and on the job! With a remote live answering service, you can take your customer service to the next level. Now you can offer your customers live phone answering even during peak calling hours—and after hours, too.

About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a cost-effective solution that helps be more productive

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Answer United
Founded: 1965
United States
www.answerunited.com

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions

Categories

Answering Services Supported
Legal Answering Supported

Categories

Integrations

Freshdesk Not Supported
Salesforce Not Supported
ServiceNow Not Supported
TimeTap Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Freshdesk Supported
Salesforce Supported
ServiceNow Supported
TimeTap Supported
Zendesk Supported
Zoho CRM Supported
Claim Answer United and update features and information
Claim Answer United and update features and information
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information