Related Products
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About
Analytics 365 is a workplace analytics and reporting solution for Microsoft Teams that provides organizations with actionable insights into collaboration, communication, and user activity across their digital environment. It delivers real-time data through hundreds of ready-to-use dashboards and reports, helping businesses understand what is happening within meetings, chats, teams, and channels so they can improve performance and productivity. It enables organizations to analyze patterns and trends related to capacity, sentiment, network quality, and interactions across teams, groups, and individual users. By collecting and analyzing communication data, Analytics 365 helps companies uncover workplace habits, optimize service levels, and strengthen customer engagement. It also includes employee wellbeing insights that present a comprehensive view of digital interactions, such as meeting durations and chat behavior.
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About
Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities.
Our cutting-edge technology analyzes all of your customer interactions, including emails, chats, Slack activity, video calls, and more. It then connects between the human signals to generate relationship-based insights such as stakeholder changes, positive or negative sentiment trends, problematic topics, and more. Combined with existing product analytics, our human analytics provides the missing element to fully understanding your customer to grow at scale and fight churn.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT leaders, operations managers, and business teams requiring deep analytics to monitor and improve Microsoft Teams collaboration and performance
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Audience
Customer Success teams in B2B companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$2.80 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAnalytics 365
United Kingdom
www.analytics-365.com
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Company InformationStaircase AI
Founded: 2021
United States
staircase.ai/
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