TalentClick

TalentClick

TalentClick Workforce Solutions
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About

Overcome the biggest challenges impacting remote contact center teams and deliver best-in-class sales and CX. Focused, engaged frontline teams start every day connected to the personalized data, actions and behaviors that enable world-class sales and service - pushing them towards excellence and away from the exit. Frontline leaders are supercharged by data-driven actions that guide their teams towards optimal performance, enabling the coverage of more associates and customers, without the additional costly leader expenses. Power high-performing frontline teams with adaptive personas that model your operation's top frontline associates and managers - revealing the winning actions, behaviors and patterns hidden in your operational big data. As associates, leaders and teams achieve higher sales, better service and offer superior experiences, their winning actions are shared across the enterprise - scaling the positive impact experienced by high performing teams.

About

In over 100 countries, TalentClick employee behavioral assessments provide data-driven insights to hire and train more top performers. It's easy, fast, scientifically validated and so affordable, you can test everyone. Start building a happier, safer, more productive workforce today! Make faster decisions on hiring with easy-to-action reports that provide a snapshot of Fit Score to the position. Our subscriptions are so affordable you can test everyone you want and the price won’t change. Advanced reporting tools with actionable insights identify workers who best fit the job and organization. Predict risk tolerance and unsafe behaviors BEFORE you hire. Build safety culture with self-awareness training. Our core bundle provides a snapshot of workstyle, work values, and safety risk. All in one short survey! Increase on-the-job safety with this 6-week Safety training program for leaders and frontline workers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in need to improve performance with a Sales Performance Management platform

Audience

Teams and companies seeking a solution to predict behavioral strengths and risks

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

AmplifAI
Founded: 2014
United States
www.amplifai.com

Company Information

TalentClick Workforce Solutions
Founded: 2010
Canada
www.talentclick.com

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Categories

Categories

Human Resources Supported
Talent Assessment Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Not Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Not Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Supported

Integrations

Amazon Connect Supported
Clarabridge Supported
Cogito Supported
DealerSocket Supported
Five9 Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Hg Mercury CRM Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
NiCE CXone Mpower Supported
NiCE Employee Engagement Manager (EEM) Supported
Oracle Cloud Infrastructure Supported
SAP CRM Supported
ServiceNow Supported
SurveyMonkey Supported
Tableau Supported
Twilio Supported
Workday Extend Supported
Zendesk Supported

Integrations

Amazon Connect Not Supported
Clarabridge Not Supported
Cogito Not Supported
DealerSocket Not Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Hg Mercury CRM Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
NiCE CXone Mpower Not Supported
NiCE Employee Engagement Manager (EEM) Not Supported
Oracle Cloud Infrastructure Not Supported
SAP CRM Not Supported
ServiceNow Not Supported
SurveyMonkey Not Supported
Tableau Not Supported
Twilio Not Supported
Workday Extend Not Supported
Zendesk Not Supported
Claim AmplifAI and update features and information
Claim AmplifAI and update features and information
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Claim TalentClick and update features and information