CommCare

CommCare

Dimagi
+
+

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About

Overcome the biggest challenges impacting remote contact center teams and deliver best-in-class sales and CX. Focused, engaged frontline teams start every day connected to the personalized data, actions and behaviors that enable world-class sales and service - pushing them towards excellence and away from the exit. Frontline leaders are supercharged by data-driven actions that guide their teams towards optimal performance, enabling the coverage of more associates and customers, without the additional costly leader expenses. Power high-performing frontline teams with adaptive personas that model your operation's top frontline associates and managers - revealing the winning actions, behaviors and patterns hidden in your operational big data. As associates, leaders and teams achieve higher sales, better service and offer superior experiences, their winning actions are shared across the enterprise - scaling the positive impact experienced by high performing teams.

About

The most widely-deployed and evidence-based platform for enabling Frontline Workers, CommCare empowers organizations to build their own digital solutions to better deliver services, manage clients, and collect data. Built to support the complexities and idiosyncrasies of frontline work, CommCare can meet nearly every frontline use case in any setting (including offline) at any scale, from pilot to nationwide programs. CommCare's unique value is its proven ability to deliver technology which is both highly impactful and highly scalable. More than one million Frontline Workers have used CommCare applications to deliver critical frontline services across numerous sectors. Dimagi’s expert team delivers CommCare on an open source, professionally managed foundation which is best in its class for sustainability, support, and top-tier security that meets rigorous standards including GDPR, HIPAA, & SOC-2.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses in need to improve performance with a Sales Performance Management platform

Audience

International non-governmental organizations (iNGOs), local organizations, governments

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100 per month
Billed annually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

AmplifAI
Founded: 2014
United States
www.amplifai.com

Company Information

Dimagi
Founded: 2002
United States
commcare.dimagi.com

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Categories

Categories

Integrations

Tableau Supported
Amazon Connect Supported
Cogito Supported
DealerSocket Supported
Five9 Supported
Google Cloud Platform Supported
Hg Mercury CRM Supported
HubSpot CRM Supported
Microsoft Excel Not Supported
Microsoft Power BI Not Supported
NiCE CXone Mpower Supported
NiCE Employee Engagement Manager (EEM) Supported
OpenMRS Not Supported
SAP CRM Supported
Salesforce Supported
ScribeHealth Not Supported
SurveyMonkey Supported
Twilio Supported
Workday Extend Supported
Zendesk Supported

Integrations

Tableau Supported
Amazon Connect Not Supported
Cogito Not Supported
DealerSocket Not Supported
Five9 Not Supported
Google Cloud Platform Not Supported
Hg Mercury CRM Not Supported
HubSpot CRM Not Supported
Microsoft Excel Supported
Microsoft Power BI Supported
NiCE CXone Mpower Not Supported
NiCE Employee Engagement Manager (EEM) Not Supported
OpenMRS Supported
SAP CRM Not Supported
Salesforce Not Supported
ScribeHealth Supported
SurveyMonkey Not Supported
Twilio Not Supported
Workday Extend Not Supported
Zendesk Not Supported
Claim AmplifAI and update features and information
Claim AmplifAI and update features and information
Claim CommCare and update features and information
Claim CommCare and update features and information