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Related Products
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Twilio Verify
100% Protection from SMS pumping fraud with Verify.
Verify is a fully managed API for multichannel user verification. And it now includes guaranteed protection from SMS pumping fraud with Fraud Guard. Terms apply.
A multi-channel user verification solution in one turnkey API. Add seamless two-factor authentication to your onboarding and login flow with a single API that does the work of a full one-time password (OTP) delivery solution.
Fraud Guard has already saved customers over $46 million by blocking over 398 million* fraud attempts. With first-to-market innovation, Fraud Guard offers 100% protection against SMS pumping fraud.
Quickly integrate a ready-use solution that handles all your connectivity, channels, code generation, fraud monitoring, and more using native software—so you don’t have to.
Reduce fraud across your multi-channel user experience with phone number verification that uses one API endpoint to validate users and detect fraud with minimal friction.
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iDenfy
Powerful, all-in-one identity verification, fraud prevention, and compliance platform.
iDenfy protects startups, financial institutions, gambling, streaming, ridesharing, and other digital services from identity fraud using a three-layer identity verification process. The process protects businesses from the most threatening forms of identity fraud.
iDenfy also provides services for business verification, proxy detection, fraud scoring, AML screening and monitoring, NFC verification, and other fraud prevention services.
Founded before AML, fraud, and GDPR regulations were put into place, iDenfy pioneered identity verification. The company covers users' ID verification process in full, combining AI-based biometric recognition and manual human checks to ensure they are real users.
Save up to 40% of identity verification costs using our ID verification software. Pay per successful ID verification and save up to 40% of identity verification services expenses.
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RISK IDENT
RISK IDENT is a leading software development company that offers anti-fraud solutions to companies within the e-commerce, telecommunication and financial sectors. We are experts in data analytics and machine learning. Our key products are FRIDA Fraud Manager and DEVICE IDENT Device Fingerprinting. Use cases include payment fraud, account takeovers, fraud within account and loan applications. Our intelligent software products detect online fraud through an automated evaluation and interpretation of data points. We deliver results in real time and thus enable you to stop fraudulent attacks before the damage occurs. Multiple awards, serious data security. The challenge in fraud prevention is the networking and evaluation of all relevant data points at high processing speed. That is exactly what we deliver: Identifying anomalies in real time.
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Twilio Flex
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels.
Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications.
Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.
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Fraud.net
Fraud.net delivers the world’s most advanced infrastructure for fraud management – powered by a sophisticated collective intelligence network, world-class artificial intelligence, and a modern, cloud-based platform that helps you:
* Unify fraud data from any source with a single connection
* Detect fraudulent activity for 99.5%+ transactions in real-time
* Optimize fraud management by uncovering hidden insights in terabytes of data
Recognized in Gartner’s Market Guide for Online Fraud Detection, Fraud.net is a real-time, enterprise-strength fraud prevention and analytics solution organized around its business customers’ needs. Through a single point of command, it unifies and analyzes data from disparate systems and sources, tracks digital identities and behaviors, and then deploys the latest tools and technologies to stamp out fraudulent activity while allowing good transactions to sail through.
Contact us today for a free trial.
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aiReflex
Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust.
The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour.
aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis.
Contact us at fraud.com to learn how we can improve your fraud defences.
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CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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QueryPal
Transform Your Support Team with Effortless Automation
Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch.
With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers.
Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues.
Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors.
Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.
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incentX
incentX is the go-to sales commission software for businesses that prioritize efficiency and clarity.
It's designed to make complex tasks feel simple. Everyone works in harmony by aligning your sales team's targets with company goals.
Forget manual calculations; incentX handles them in moments. With smooth integrations like SAP and Oracle NetSuite, your data flow remains uninterrupted.
Our analytics don't just provide numbers; they offer actionable insights that inform your strategies. Streamlined operations mean fewer mistakes and a unified approach across all departments.
And when it comes to customer interactions, incentX ensures they're meaningful, fostering stronger relationships. Choose incentX and experience a smarter way to manage incentives.
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ShipBob
ShipBob is the leading global omnifulfillment platform designed for businesses of all sizes, providing them access to best-in-class supply chain capabilities.
The ShipBob platform provides merchants with a single view of their business and customers across all of their sales channels and enables them to manage products, inventory, orders, and shipments, and leverage real-time analytics and reporting.
ShipBob enables merchants to optimize fulfillment operations in their own facilities with ShipBob's WMS (ShipBob's proprietary warehouse management system), or outsource it completely to have their orders picked, packed, and shipped for them at over 40 fulfillment centers across the United States, Canada, Europe, and Australia.
By providing proprietary fulfillment software, comprehensive support, and dozens of tech and retail partnerships, ShipBob enables brands to build a scalable, affordable fulfillment strategy and fulfill orders with seamless omnichannel connectivity.
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