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About

The Amber Engine next-gen product information management (PIM) software was designed to make organizing,optimizing, and syndicating product data—including product images and video—as simple as possible. Use features like bulk editing and data quality scores to cut the time spent on data management down to a fraction of what manual spreadsheets require. Your whole catalog lives in the cloud as one single-source-of-truth for every department who touches it, and exporting data for any channel is as easy as a few clicks. Amber Engine also developed Amber AI, an AI-powered assistant that tells you exactly how to optimize Amazon product listings and which ones to focus on first. Amber AI can work seamlessly with the Amber Engine next-gen PIM, too. As a member of the Material Bank family, Amber Engine also partnered with the leading marketplace to integrate a version of the PIM into the Material Bank platform to streamline product data updates for Material Bank brands.

About

Named the #1 channel management provider to the Internet Retailer Top 1000, ChannelAdvisor provides everything you need to optimize, connect with more consumers, and increase sales on nearly 200 channels, including Amazon, eBay, Facebook, Google, Lazada, Walmart, Zalando, and more marketplaces around the world. Our proprietary technology, combined with our team of e-commerce experts, helps automate and optimize your advertising campaigns and product feeds across search engine marketing (SEM) channels, social media marketing, marketplaces advertising, video advertising, and much more. Ease the path to purchase by making your content and digital campaigns actionable. Our Shoppable Media solutions help brands improve their customer experience while providing the retail insights needed to grow and strengthen their relationships with preferred retailers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Omnichannel Brands

Audience

Retailers and brands

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free Trial
12 months contract

Includes:

PIM software

25 hrs of data enhancement (over $500 value)

Unlimited SKUs

Custom user profiles

Onboarding
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The cloud based PIM solution by Amber allowed us complete flexibility in creating a template that met our very unique needs. We were able to broaden its purpose to also use it as a digital archive for our very heavy images and videos. It was super easy to use - after a tutorial from Amber team we were able to maneuver it immediately. Most of all - we liked the people at Amber. They responded immediately and had patience with us. They always followed up to make sure we were satisfied.
  • Wonderful customer service. The portal is easy to navigate. Exports are quick. Easy to import information.

Cons

  • We liked everything - their customer service was outstanding, their pricing fair and the product works exactly as promised.
  • Doesn't have all the features to export some sheets for a couple of my major accounts.

Pros & Cons from Real Users

Pros

  • Brings together orders, sales and other important pieces of info and data. Good at launching new marketplaces.

Cons

  • Lock in for 2 years. Overage fees on an already expensive system. Customer support is non existent. Reports differ to the actual Marketplace. Too ridged.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amber Engine
Founded: 2018
United States
www.amberengine.com

Company Information

ChannelAdvisor
Founded: 2001
United States
www.channeladvisor.com

Alternatives

Alternatives

Descartes Sellercloud

Descartes Sellercloud

Descartes Systems Group
Inriver PIM

Inriver PIM

Inriver
Amber-JCS

Amber-JCS

Ambersoft Systems

Categories

Categories

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Product Data Management Features

Bill of Material Management Not Supported
Document Management Supported
Formula Management Supported
Product Analytics Supported
Product Lifecycle Management Not Supported
Testing Management Not Supported
Version Control Supported

Integrations

ApparelMagic Not Supported
Bloomreach Not Supported
Descartes Finale Inventory Not Supported
Extensiv 3PL Warehouse Manager Not Supported
Freightos Not Supported
Keros Not Supported
LOCATE Inventory Not Supported
MindCloud Not Supported
MoreCommerce Not Supported
NetSuite Not Supported
Pimberly Not Supported
Rakuten Super Logistics Not Supported
Ruby Has Not Supported
Sales Layer Not Supported
ShipMonk Not Supported
ShipNetwork Not Supported
Shipedge Not Supported
Shipwire Not Supported
SphereWMS Not Supported
X Ads (Twitter Ads) Not Supported

Integrations

ApparelMagic Supported
Bloomreach Supported
Descartes Finale Inventory Supported
Extensiv 3PL Warehouse Manager Supported
Freightos Supported
Keros Supported
LOCATE Inventory Supported
MindCloud Supported
MoreCommerce Supported
NetSuite Supported
Pimberly Supported
Rakuten Super Logistics Supported
Ruby Has Supported
Sales Layer Supported
ShipMonk Supported
ShipNetwork Supported
Shipedge Supported
Shipwire Supported
SphereWMS Supported
X Ads (Twitter Ads) Supported
Claim Amber Engine and update features and information
Claim Amber Engine and update features and information
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Claim ChannelAdvisor and update features and information