Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Zaion automates high volumes of calls and assists advisors on a daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher value-added tasks, better availability for the customer, versatile and cross-functional, and increased employee satisfaction and lower staff turnover. Voice-signal analysis which can detect tone, emotions, and gender. Security, data protection, and GDPR compliance. Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time. The callbot is a software program capable of understanding customer intentions in natural language and providing a precise response according to the context. In the course of time and through machine learning, bots become more intelligent and efficient. It has the most advanced cognitive capabilities on the market with models developed for every industry and thus allows the automation of many use cases.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to build a powerful chatbot

Audience

Companies and businesses looking to enhance their customer relationship services through an AI platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Zaion
Founded: 2017
France
zaion.ai/en/

Alternatives

Alternatives

Amelia

Amelia

SoundHound AI
Dialogflow

Dialogflow

Google
InteliWISE

InteliWISE

Matrix42

Categories

Categories

Integrations

AWS AI Services
AWS App Mesh
Amazon DynamoDB
Amazon Web Services (AWS)
Axon Ivy
BotCore
Facebook
Facebook Messenger
HelpNow Agentic AI Platform
HubSpot Customer Platform
PubNub
QuickBooks Online Advanced
Rapport
Salesforce
Slack
Stackreaction
Twilio
UneeQ
WhosOn
XCALLY

Integrations

AWS AI Services
AWS App Mesh
Amazon DynamoDB
Amazon Web Services (AWS)
Axon Ivy
BotCore
Facebook
Facebook Messenger
HelpNow Agentic AI Platform
HubSpot Customer Platform
PubNub
QuickBooks Online Advanced
Rapport
Salesforce
Slack
Stackreaction
Twilio
UneeQ
WhosOn
XCALLY
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
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Claim Zaion and update features and information