Amazon Lex

Amazon Lex

Amazon
Skit

Skit

Skit.ai
+
+

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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Companies that want to integrate voice AI into their applications

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Skit.ai
India
skit.ai/

Alternatives

Alternatives

Rootle

Rootle

Rootle AI
Dialogflow

Dialogflow

Google
Dialogflow

Dialogflow

Google

Categories

Categories

AI Voice Agents Supported
Conversational AI Supported
Voice Bot Supported

Integrations

AWS App Mesh Supported
AWS Lambda Supported
Adobe Marketo Engage Supported
Amazon DynamoDB Supported
BotCore Supported
Dimension Labs Supported
Facebook Supported
Facebook Messenger Supported
HelpNow Agentic AI Platform Supported
HubSpot CRM Supported
Operata Supported
PubNub Supported
QuickBooks Online Advanced Supported
Quickwork Supported
Salesforce Supported
Smart IVR Supported
Stackreaction Supported
UneeQ Supported
XCALLY Supported
Zendesk Supported

Integrations

AWS App Mesh Not Supported
AWS Lambda Not Supported
Adobe Marketo Engage Not Supported
Amazon DynamoDB Not Supported
BotCore Not Supported
Dimension Labs Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
HelpNow Agentic AI Platform Not Supported
HubSpot CRM Not Supported
Operata Not Supported
PubNub Not Supported
QuickBooks Online Advanced Not Supported
Quickwork Not Supported
Salesforce Not Supported
Smart IVR Not Supported
Stackreaction Not Supported
UneeQ Not Supported
XCALLY Not Supported
Zendesk Not Supported
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