Amazon Lex

Amazon Lex

Amazon
+
+

Related Products

  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Google Cloud Speech-to-Text
    443 Ratings
    Visit Website
  • Google AI Studio
    41 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • AddSearch
    145 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • sellerboard
    308 Ratings
    Visit Website

About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Ori is an enterprise-grade generative-AI platform built to automate and scale customer interactions across voice, chat, email, and messaging channels, with full compliance, auditability, and multilingual support. It delivers AI-powered chatbots and voice bots capable of handling the full customer journey; lead qualification, conversational sales, onboarding, customer support, collections, renewals, and retention. Its core features include multilingual and omnichannel support, intelligent conversation flows with context awareness and sentiment detection, real-time compliance and script adherence (for regulated industries like finance and insurance), full audit trails, and seamless handoffs to human agents when needed. It supports voice-based conversations (speech recognition, natural-language responses), chat/text conversations, email responders, and hybrid bot-plus-live-agent workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Financial services wanting a tool to automate and scale customer engagement, support, sales, collections and renewals with compliant, multilingual conversational-AI across multiple channels

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Ori
Founded: 2017
India
oriserve.com

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
Memorly.ai

Memorly.ai

Memorly Technologies

Categories

Categories

AI Sales Agents Supported
AI Sales Tools Supported
AI Voice Agents Supported
Voice Bot Supported

Integrations

AWS AI Services Supported
AWS App Mesh Supported
Adobe Marketo Engage Supported
Amazon CloudWatch Supported
Amazon Web Services (AWS) Supported
Dimension Labs Supported
Facebook Messenger Supported
HelpNow Agentic AI Platform Supported
Microsoft Dynamics 365 Supported
Operata Supported
Quickwork Supported
Rapport Supported
Salesforce Supported
Smart IVR Supported
Stackreaction Supported
Twilio Supported
UneeQ Supported
WhosOn Supported
XCALLY Supported
Zendesk Supported

Integrations

AWS AI Services Not Supported
AWS App Mesh Not Supported
Adobe Marketo Engage Not Supported
Amazon CloudWatch Not Supported
Amazon Web Services (AWS) Not Supported
Dimension Labs Not Supported
Facebook Messenger Not Supported
HelpNow Agentic AI Platform Not Supported
Microsoft Dynamics 365 Not Supported
Operata Not Supported
Quickwork Not Supported
Rapport Not Supported
Salesforce Not Supported
Smart IVR Not Supported
Stackreaction Not Supported
Twilio Not Supported
UneeQ Not Supported
WhosOn Not Supported
XCALLY Not Supported
Zendesk Not Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Ori and update features and information
Claim Ori and update features and information