Amazon Lex

Amazon Lex

Amazon
InteliWISE

InteliWISE

Matrix42
+
+

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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

In the age of intelligent automation, we’re powering top brands with AI and Omni‐channel tools, for conversational service and commerce. We are a Conversational AI company, delivering smart chatbots, voicebots, omni-channel messaging and video collaboration software to over 150 brands.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Companies that want to build chatbots, AI voice bots, and live chat functionality for their website

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Matrix42
Founded: 1992
Germany
inteliwise.com

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
Dialogflow

Dialogflow

Google

Categories

Categories

AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported
Live Chat Supported
Voice Bot Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Facebook Messenger Supported
Salesforce Supported
Slack Supported
Zendesk Supported
AWS App Mesh Supported
AWS Lambda Supported
Adobe Marketo Engage Supported
Amazon CloudWatch Supported
Amazon Web Services (AWS) Supported
Elastic Path Supported
Genesys Cloud CX Not Supported
HelpNow Agentic AI Platform Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
PubNub Supported
QuickBooks Online Supported
Skype Not Supported
Stackreaction Supported
WhosOn Supported
WordPress Not Supported

Integrations

Facebook Messenger Supported
Salesforce Supported
Slack Supported
Zendesk Supported
AWS App Mesh Not Supported
AWS Lambda Not Supported
Adobe Marketo Engage Not Supported
Amazon CloudWatch Not Supported
Amazon Web Services (AWS) Not Supported
Elastic Path Not Supported
Genesys Cloud CX Supported
HelpNow Agentic AI Platform Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
PubNub Not Supported
QuickBooks Online Not Supported
Skype Supported
Stackreaction Not Supported
WhosOn Not Supported
WordPress Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim InteliWISE and update features and information
Claim InteliWISE and update features and information