Amazon LexAmazon
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InteliWISEMatrix42
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
In the age of intelligent automation, we’re powering top brands with AI and Omni‐channel tools, for conversational service and commerce. We are a Conversational AI company, delivering smart chatbots, voicebots, omni-channel messaging and video collaboration software to over 150 brands.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Companies that want to build chatbots, AI voice bots, and live chat functionality for their website
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationMatrix42
Founded: 1992
Germany
inteliwise.com
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
Facebook Messenger
Supported
Salesforce
Supported
Slack
Supported
Zendesk
Supported
AWS AI Services
Supported
AWS Lambda
Supported
BotCore
Supported
Elastic Path
Supported
HelpNow Agentic AI Platform
Supported
HubSpot CRM
Supported
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Integrations
Facebook Messenger
Supported
Salesforce
Supported
Slack
Supported
Zendesk
Supported
AWS AI Services
Not Supported
AWS Lambda
Not Supported
BotCore
Not Supported
Elastic Path
Not Supported
HelpNow Agentic AI Platform
Not Supported
HubSpot CRM
Not Supported
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