Amazon LexAmazon
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Graphlogic GL PlatformGraphlogic
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs).
Key components:
- Conversational AI Platform
- Natural Language understanding
- Retrieval augmented generation or RAG pipeline
- Speech-to-Text Engine
- Text-to-Speech Engine
- Channels connectivity
- API builder
- Visual Flow Builder
- Pro-active outreach conversations
- Conversational Analytics
- Deploy everywhere (SaaS / Private Cloud / On-Premises)
- Single-tenancy / multi-tenancy
- Multiple language AI
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationGraphlogic
Founded: 2023
Serbia
graphlogic.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
Natural Language Processing Features
Co-Reference Resolution
Supported
In-Database Text Analytics
Not Supported
Named Entity Recognition
Supported
Natural Language Generation (NLG)
Supported
Open Source Integrations
Supported
Parsing
Supported
Part-of-Speech Tagging
Not Supported
Sentence Segmentation
Not Supported
Stemming/Lemmatization
Supported
Tokenization
Supported
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Integrations
AWS AI Services
Supported
Facebook
Supported
Salesforce
Supported
Zendesk
Supported
AWS App Mesh
Supported
Amazon Web Services (AWS)
Supported
BotCore
Supported
ChatGPT
Not Supported
Facebook Messenger
Supported
GENESYS
Not Supported
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Integrations
AWS AI Services
Supported
Facebook
Supported
Salesforce
Supported
Zendesk
Supported
AWS App Mesh
Not Supported
Amazon Web Services (AWS)
Not Supported
BotCore
Not Supported
ChatGPT
Supported
Facebook Messenger
Not Supported
GENESYS
Supported
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