Amazon Lex

Amazon Lex

Amazon
Azure CLU

Azure CLU

Microsoft
+
+

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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Build applications with conversational language understanding, an AI language feature that understands natural language to interpret user goals and extract key information from conversational phrases. Create multilingual, customizable intent classification and entity extraction models for your domain-specific keywords or phrases across 96 languages. Train in one natural language and use them in multiple languages without retraining. Quickly create intents and entities and label your own utterances. Add prebuilt components from a wide variety of commonly available types. Evaluate with built-in quantitative measurements like precision and recall. Use the simple dashboard to manage model deployments in the intuitive and user-friendly language studio. Use seamlessly with other features within Azure AI Language, as well as Azure Bot Service for an end-to-end conversational solution. Conversational language understanding is the next generation of Language Understanding (LUIS).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Developers in need of an AI solution to provide customers with the tools interact with their apps, bots, and IoT devices

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

$2 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/products/ai-services/conversational-language-understanding/

Alternatives

Alternatives

LUIS

LUIS

Microsoft
Dialogflow

Dialogflow

Google

Categories

Categories

Integrations

AWS App Mesh Supported
Adobe Marketo Engage Supported
Amazon CloudWatch Supported
Amazon DynamoDB Supported
Amazon Web Services (AWS) Supported
Axon Ivy Supported
Azure AI Bot Service Not Supported
Azure AI Services Not Supported
Elastic Path Supported
HubSpot Customer Platform Supported
LUIS Not Supported
Microsoft Dynamics 365 Supported
PubNub Supported
QuickBooks Online Advanced Supported
Quickwork Supported
Rapport Supported
Slack Supported
Stackreaction Supported
Twilio Supported
WhosOn Supported

Integrations

AWS App Mesh Not Supported
Adobe Marketo Engage Not Supported
Amazon CloudWatch Not Supported
Amazon DynamoDB Not Supported
Amazon Web Services (AWS) Not Supported
Axon Ivy Not Supported
Azure AI Bot Service Supported
Azure AI Services Supported
Elastic Path Not Supported
HubSpot Customer Platform Not Supported
LUIS Supported
Microsoft Dynamics 365 Not Supported
PubNub Not Supported
QuickBooks Online Advanced Not Supported
Quickwork Not Supported
Rapport Not Supported
Slack Not Supported
Stackreaction Not Supported
Twilio Not Supported
WhosOn Not Supported
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