Amazon LexAmazon
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.
Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%.
Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products.
Adding Amio to your online store is simple and doesn't require much time:
1. AI training - add product feeds and other e-shop information
2. Change static answers - order status, complaints, etc.
3. Connect it to the helpdesk - allow customers to connect with your live agents.
4. Deployment - use Google Tag Manager (GTM) or JavaScript.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Companies interested in automating support with a fully customizable virtual customer assistant
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationAmio
Founded: 2017
Czech Republic
amio.io
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
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Integrations
Facebook Messenger
Supported
Quickwork
Supported
Zendesk
Supported
AWS AI Services
Supported
AWS App Mesh
Supported
Adobe Marketo Engage
Supported
Amazon DynamoDB
Supported
Bird
Not Supported
BotCore
Supported
Elastic Path
Supported
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Integrations
Facebook Messenger
Supported
Quickwork
Supported
Zendesk
Supported
AWS AI Services
Not Supported
AWS App Mesh
Not Supported
Adobe Marketo Engage
Not Supported
Amazon DynamoDB
Not Supported
Bird
Supported
BotCore
Not Supported
Elastic Path
Not Supported
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