Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%. Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products. Adding Amio to your online store is simple and doesn't require much time: 1. AI training - add product feeds and other e-shop information 2. Change static answers - order status, complaints, etc. 3. Connect it to the helpdesk - allow customers to connect with your live agents. 4. Deployment - use Google Tag Manager (GTM) or JavaScript.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Companies interested in automating support with a fully customizable virtual customer assistant

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Amio
Founded: 2017
Czech Republic
amio.io

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
Dialogflow

Dialogflow

Google
Alhena

Alhena

Alhena.ai

Categories

Categories

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Integrations

Facebook Messenger Supported
Quickwork Supported
Zendesk Supported
AWS AI Services Supported
AWS App Mesh Supported
Adobe Marketo Engage Supported
Amazon DynamoDB Supported
Bird Not Supported
BotCore Supported
Elastic Path Supported
Microsoft Dynamics 365 Supported
QuickBooks Online Supported
Rapport Supported
Salesforce Supported
Slack Supported
Smart IVR Supported
Stackreaction Supported
Telegram Not Supported
Twilio Supported
UneeQ Supported

Integrations

Facebook Messenger Supported
Quickwork Supported
Zendesk Supported
AWS AI Services Not Supported
AWS App Mesh Not Supported
Adobe Marketo Engage Not Supported
Amazon DynamoDB Not Supported
Bird Supported
BotCore Not Supported
Elastic Path Not Supported
Microsoft Dynamics 365 Not Supported
QuickBooks Online Not Supported
Rapport Not Supported
Salesforce Not Supported
Slack Not Supported
Smart IVR Not Supported
Stackreaction Not Supported
Telegram Supported
Twilio Not Supported
UneeQ Not Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Amio and update features and information
Claim Amio and update features and information