Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Amazon Transcribe makes it easy for developers to add speech to text capabilities to their applications. Audio data is virtually impossible for computers to search and analyze. Therefore, recorded speech needs to be converted to text before it can be used in applications. Historically, customers had to work with transcription providers that required them to sign expensive contracts and were hard to integrate into their technology stacks to accomplish this task. Many of these providers use outdated technology that does not adapt well to different scenarios, like low-fidelity phone audio common in contact centers, which results in poor accuracy. Amazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, automate subtitling, and generate metadata for media assets to create a fully searchable archive.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Developers searching for an automatic speech recognition and transcription software solution to add speech to text capabilities to their applications

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.00013
per second
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/transcribe/

Alternatives

Alternatives

Dialogflow

Dialogflow

Google

Categories

Categories

Speech to Text Supported
Subtitle Supported
Transcription Supported

Integrations

AWS AI Services Supported
AWS App Mesh Supported
Amazon Web Services (AWS) Supported
Amazon API Gateway Not Supported
Amazon AppFlow Not Supported
Amazon CloudFront Not Supported
Amazon CloudSearch Not Supported
Amazon Redshift Not Supported
Amazon S3 Glacier Not Supported
Amazon Simple Queue Service (SQS) Not Supported
Amazon SimpleDB Not Supported
Axon Ivy Supported
BotCore Supported
Dimension Labs Supported
Microsoft Dynamics 365 Supported
PingPong Not Supported
Polyant Not Supported
QuickBooks Online Supported
Rapport Supported
Slack Supported

Integrations

AWS AI Services Supported
AWS App Mesh Supported
Amazon Web Services (AWS) Supported
Amazon API Gateway Supported
Amazon AppFlow Supported
Amazon CloudFront Supported
Amazon CloudSearch Supported
Amazon Redshift Supported
Amazon S3 Glacier Supported
Amazon Simple Queue Service (SQS) Supported
Amazon SimpleDB Supported
Axon Ivy Not Supported
BotCore Not Supported
Dimension Labs Not Supported
Microsoft Dynamics 365 Not Supported
PingPong Supported
Polyant Supported
QuickBooks Online Not Supported
Rapport Not Supported
Slack Not Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Amazon Transcribe and update features and information
Claim Amazon Transcribe and update features and information