Amazon LexAmazon
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Amazon QAmazon
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
Amazon Q can help you get fast, relevant answers to pressing questions, solve problems, generate content, and take actions using the data and expertise found in your company's information repositories, code, and enterprise systems. When you chat with Amazon Q, it provides immediate, relevant information and advice to help streamline tasks, speed decision-making, and help spark creativity and innovation at work.
Amazon Q can be tailored to your business by connecting it to company data, information, and systems, made simple with more than 40 built-in connectors. Business users—like marketers, project and program managers, and sales representatives, among others—can have tailored conversations, solve problems, generate content, take actions, and more. Amazon Q is aware of which systems they can access, so they can ask detailed, nuanced questions and get tailored results that include only information they are authorized to see.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Professionals interested in a generative AI–powered assistant designed for work that can be tailored to their business
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$20 per user per month
Amazon Q Business: $20 per user per month
Amazon Q Builder: $25 per user per month Amazon Q Builder: Is an expert in AWS Provides crisp guidance on AWS capabilities, services, and solutions Assists with debugging, testing, and optimizing your code Helps you optimize and troubleshoot applications Helps developers get up to speed on unfamiliar code Accelerates feature development Upgrades your code Turns your natural language instructions into SQL queries Available wherever you work
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/q/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon DynamoDB
Supported
Amazon Web Services (AWS)
Supported
Salesforce
Supported
Slack
Supported
Zendesk
Supported
AWS IAM Identity Center
Not Supported
AWS Supply Chain
Not Supported
Amazon CodeWhisperer
Not Supported
Amazon FSx
Not Supported
Amazon S3
Not Supported
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Integrations
Amazon DynamoDB
Supported
Amazon Web Services (AWS)
Supported
Salesforce
Supported
Slack
Supported
Zendesk
Supported
AWS IAM Identity Center
Supported
AWS Supply Chain
Supported
Amazon CodeWhisperer
Supported
Amazon FSx
Supported
Amazon S3
Supported
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