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About

Comprehensive, customizable and cost effective. A true end-to-end records management system for all government, public and private organizations. SmartCase is a comprehensive, flexible, multi-purpose, customizable and cost-effective, incident; investigation; and case management system offered as a self-service, fully managed platform. With visuals and workflows for any purpose, manage your cases smarter and more efficiently. Your SmartCase. Your way. Altia provides dedicated ongoing support every step of the way. From implementation to operation, Altia ensure the transition has little impact on your day-to-day responsibilities. This support extends throughout the life of your contract with Altia. The SmartCase approach allows you to record the information you need, in the format that works for you and manage your investigation process, keeping all stakeholders informed along the way. Inherently secure, SmartCase was developed in partnership with Microsoft.

About

NAVEX One GRC Information System’s hotline and incident management solution captures and investigates ethics and compliance reports from across the organization in a centralized database. Role and rule-based routing and automated workflows will systemize and streamline processes from intake to investigation to case closure​. This way, you can apply the knowledge gained from your incident management program to enhance training programs, modify policies or revise your code of conduct. EthicsPoint provides a consistent process from intake/investigation to reporting/analysis and creates the audibility that Dodd-Frank, UK Bribery Act, and FCPA investigators demand.​ Our professional communication specialists are available 24/7/365, and our system availability is ensured by end-to-end networking redundancy and scalability. ​

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Government, public and private organizations searching for an end-to-end records management system

Audience

Caters to a wide range of organization sizes and verticals that include government, retail, healthcare, pharmaceutical, life sciences, energy, banking, finance, and manufacturing.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • None despite the hype. "Your submission has been locked out for multiple failed attempts. Please try again later or submit a new report."

Cons

  • Impossible to login over months. No password recovery email. No phone support toll free number bumps you out.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Altia
Founded: 2002
United Kingdom
www.altiaintel.com/case-and-investigation-management/

Company Information

NAVEX
Founded: 2004
United States
www.navex.com/en-us/products/navex-ethics-compliance/ethicspoint-hotline-incident-management/

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AIMS

AIMS

AIMS - Analytical Investigation Management System
Whistleblower+Plus

Whistleblower+Plus

RiddleCompliance
IMS

IMS

Investigator Software

Categories

Categories

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Whistleblowing Features

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

Integrations

NAVEX IRM
NAVEX One
PolicyTech

Integrations

NAVEX IRM
NAVEX One
PolicyTech
Claim Altia SmartCase and update features and information
Claim Altia SmartCase and update features and information
Claim EthicsPoint and update features and information
Claim EthicsPoint and update features and information