Altek

Altek

Altek AI AS
HostReply

HostReply

HostReply OÜ
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+

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About

Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer. Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread. Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.

About

HostReply is a cloud-based AI co-host and guest-messaging workspace for short-term rental hosts and property managers. It connects to property management systems (PMS), syncing reservations, listing details, and conversations in one dashboard. Using booking context, house rules, property knowledge, and message history, it drafts replies on PMS channels for hosts to review and send with one tap, and flags requests that need human attention. Guests can message through Airbnb, Booking.com, email, and WhatsApp; replies support 32 languages, and conversations can be translated. The Sales Agent offers eligible guests extensions for open nights within host-set pricing rules. Host AI (beta) answers questions about bookings, arrivals, and guests. The Pro plan generates per-booking Nuki smart-lock codes; supported heating integrations enable heating actions. HostReply helps vacation-rental operators manage guest communication and related tasks alongside their PMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Reservations, front desk and central reservations teams at hotels and hotel groups, from independent boutique and resort properties to chains of 5 to 70 hotels

Audience

Vacation rental hosts and short-term rental property managers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$399/month
Free Version Not Supported
Free Trial Supported

Pricing

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Altek AI AS
Founded: 2024
Norway
www.altek.ai/

Company Information

HostReply OÜ
Founded: 2023
Estonia
hostreply.com

Alternatives

Alternatives

Roomitra

Roomitra

Roomitra.com
Una by Polydom

Una by Polydom

Polydom Inc.

Categories

Categories

Guest Messaging Supported

Integrations

Guesty Not Supported
Hostaway Not Supported
Smoobu Not Supported
WhatsApp Not Supported

Integrations

Guesty Supported
Hostaway Supported
Smoobu Supported
WhatsApp Supported
Claim Altek and update features and information
Claim Altek and update features and information
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Claim HostReply and update features and information