Altek

Altek

Altek AI AS
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About

Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer. Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread. Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.

About

The most flexible payment collection tool. Automatically take full or partial split payments according to due date. Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy. Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc. For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing. With automated payment collection based on cancellation policy. You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature. Give guests frictionless reminder and ability to add or change payment method. Easily identify reservation status visually and export reports to CSV files.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Reservations, front desk and central reservations teams at hotels and hotel groups, from independent boutique and resort properties to chains of 5 to 70 hotels

Audience

Businesses looking for a Hotel Management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$399/month
Free Version Not Supported
Free Trial Supported

Pricing

0.15% per transaction
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Altek AI AS
Founded: 2024
Norway
www.altek.ai/

Company Information

ChargeAutomation
Founded: 2015
Canada
chargeautomation.com

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Chargeback

Chargeback

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Canary

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Planet PMS

Planet PMS

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Categories

Categories

Hotel Management Supported

Integrations

AbodeBooking Not Supported
Adyen Not Supported
BlueSnap Not Supported
Cybersource Not Supported
GuestCentrix Not Supported
Guesty Not Supported
Hotel Link Solutions Not Supported
Moneris Not Supported
Preno Not Supported
Protel Cloud PMS Not Supported
QuickBooks Online Not Supported
Reception Not Supported
Revenue Control Data Not Supported
SecurionPay Not Supported
Stripe Not Supported
Ulyses Cloud Not Supported
apaleo Not Supported
eZee Absolute Not Supported
iATS Payments Not Supported

Integrations

AbodeBooking Supported
Adyen Supported
BlueSnap Supported
Cybersource Supported
GuestCentrix Supported
Guesty Supported
Hotel Link Solutions Supported
Moneris Supported
Preno Supported
Protel Cloud PMS Supported
QuickBooks Online Supported
Reception Supported
Revenue Control Data Supported
SecurionPay Supported
Stripe Supported
Ulyses Cloud Supported
apaleo Supported
eZee Absolute Supported
iATS Payments Supported
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