Alpine IQ vs. springbig Comparison


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About Alpine IQ was founded in 2019. At its inception, Alpine IQ developed a groundbreaking tool to manage customer data compliance across multi-state/ provincial regulatory environments. This concept later sprouted organically into a full suite of tools to protect, segment, promote, and sync consumer experiences both in-store and online. The Alpine product lineup includes many components that work seamlessly together on top of high-risk industry specific 3rd parties to power loyalty systems, mobile apps, marketing, point of sale, marketing messaging automation, referral programs, store review automation, in-store screens, and more.	About The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Cannabis software for retailers and cultivators wanting to manage customer data compliance	Audience Cannabis searching for an advanced Customer Loyalty solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $45/m Pricing is based on the products you wish to use and the features within those plans. It also is heavily dependent on your usage of marketing messages. However it does not have per store/ loyalty member/ or other fees competitors often implement. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 4.0 / 5 design 3.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 1.5 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros We signed up for this software because the analytics is very thorough. The sales team stated we could cancel at anytime, making it easy to sign up. Cons We had technically difficulties with getting customers to sign up so never used the contacting customers part of the software (most important part). When cancelling I was required to pay for 2 extra months. Considering that that Alpine IQ got 6 months of payment from us without using the software, I would have thought they would have been more cooperative with our cancellation.	Pros & Cons from Real Users Pros There is really nothing good about the software maybe there was something good 2 years ago, but not memorable. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized. Cons Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Alpine IQ Founded: 2016 United States alpineiq.com	Company Information springbig Founded: 2012 United States www.springbig.com
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Categories Cannabis Supported	Categories Cannabis Supported Customer Loyalty Supported
Cannabis Features Administrative / HR Management Supported Business Management Supported Compliance Tracking Supported CRM Supported Cultivation Management Supported Delivery Management Supported Dispensary Management Supported Distribution Supported eCommerce / Online Ordering Not Supported ERP Not Supported For Hemp & CBD Not Supported Inventory Management / Control Not Supported Lab Testing Not Supported Manufacturing Not Supported Payment Processing Not Supported Point of Sale (POS) Not Supported Reporting / Analytics Supported Retail Management Supported Sales Tracking Not Supported Seed to Sale Not Supported Supplier Management Not Supported Supply Chain Management Not Supported Toll Processing Not Supported Traceability Not Supported	Show More Features Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported
Integrations BLAZE Supported Cova Supported Dispense Supported Greenline Supported Jane Supported Olla Supported POSaBIT Supported Surfside Supported Azure Data Lake Supported Flourish Software Supported Flowhub Supported Google Sheets Supported Headset Not Supported KORONA POS Not Supported Klaviyo Supported LeafLogix Supported Mailchimp Supported Microsoft OneDrive Supported MySQL Supported SendGrid Supported Show More Integrations View All 31 Integrations	Integrations BLAZE Supported Cova Supported Dispense Supported Greenline Supported Jane Supported Olla Supported POSaBIT Supported Surfside Supported Azure Data Lake Not Supported Flourish Software Not Supported Flowhub Not Supported Google Sheets Not Supported Headset Supported KORONA POS Supported Klaviyo Not Supported LeafLogix Not Supported Mailchimp Not Supported Microsoft OneDrive Not Supported MySQL Not Supported SendGrid Not Supported Show More Integrations View All 13 Integrations
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