QEvalEtech Global Services
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About
Alpharun is an AI-powered sales performance platform that helps revenue teams uncover their best playbooks, coach reps in real time, and automate after-hours calls. The platform analyzes every customer interaction with AI-driven transcription and scoring, giving managers instant insights without manual QA or ride-alongs. Reps receive personalized feedback during live calls, while leaders get actionable analytics to pinpoint where deals stall. Alpharun’s AI role-play simulations accelerate training, cutting ramp times and improving close rates. Sales teams gain full performance transparency, with leaderboards and benchmarking to identify top performers and skill gaps. Built with enterprise-grade security and compliance with SOC 2 Type 2, HIPAA, and GDPR, Alpharun enables organizations to scale sales excellence safely and intelligently.
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About
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprise and mid-market sales organizations seeking to improve coaching, performance visibility, and deal outcomes through real-time AI insights, automated training, and conversational analytics
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Audience
Companies searching for a solution to manage and improve customer experience and agent performance.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$40/month/license
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlpharun
Founded: 2024
United States
www.alpharun.com
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Company InformationEtech Global Services
Founded: 2003
United States
www.qevalpro.com
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Alternatives |
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Categories |
Categories |
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Sales Coaching Features
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Sales Performance Management Features
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Conversation Intelligence Features
Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics Features
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
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Integrations
8x8
Amazon S3
Avaya Experience Platform
Bling
Calabrio Call Recording
Creovai
Floatbot
Freshsales
GetFeedback
InMoment
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Integrations
8x8
Amazon S3
Avaya Experience Platform
Bling
Calabrio Call Recording
Creovai
Floatbot
Freshsales
GetFeedback
InMoment
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