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About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

DACK provides operators with a powerful operator portal to control, customize and manage guest experience, messaging, verification, check-in / check-out, and more. With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check in and utilize a mobile key or key codes for access. With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more. DACK’s upsell platform gives operators the option to boost their revenue beyond guest bookings. Obvious extras like customizable check-in times and pet fees can quickly and easily boost your revenue. But why stop there? With our robust upsell platform you can offer private chefs, ski rentals, baby equipment - whatever you think your guests will enjoy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Customer experience solution for hotels and retail brands

Audience

Hoteliers wanting a platform that helps improve guest experience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

DACK
Founded: 2021
United States
www.dackinc.com

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

Criton

Criton

Information Apps

Categories

Concierge Supported
Guest Messaging Supported

Categories

Integrations

Facebook Messenger Supported
Infrasys POS Supported
LINE Supported
OwnerRez Not Supported
WeChat Supported
WhatsApp Supported

Integrations

Facebook Messenger Not Supported
Infrasys POS Not Supported
LINE Not Supported
OwnerRez Supported
WeChat Not Supported
WhatsApp Not Supported
Claim Alliants and update features and information
Claim Alliants and update features and information
Claim DACK and update features and information
Claim DACK and update features and information