Shopmonkey

Shopmonkey

2.0 out of 5 stars
ALLDATA Shopmonkey

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ALLDATA:

About

ALLDATA is the industry’s #1 choice for unedited mechanical and collision OEM repair information, diagnostic tools, shop management software, and support services, trusted by more than 400,000 technicians in over 115,000 shops worldwide. Up-to-date OEM mechanical/collision repair information and procedures for 38,000 engine-specific vehicles, 95% of all vehicles on the road today. Our new diagnostic scan tool has ALLDATA built in and unlimited pre/post scans. Try the Tech-Assist hotline for expert trouble-shooting. Shops of all sizes can streamline day-to-day workflow processes and improve business efficiency with our three shop management solutions. The only way to ensure safe and accurate vehicle repair is to use OEM information and recommended procedures. That’s why ALLDATA is the industry’s #1 choice for vehicle repair technology, delivering the latest, unedited OEM mechanical and collision repair information and procedures for 95% of vehicles on the road today.
Shopmonkey:

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
ALLDATA:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Shopmonkey:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ALLDATA:

Audience

Auto repair shops
Shopmonkey:

Audience

Anyone looking for an Auto Repair Shop workflow management solution
ALLDATA:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Shopmonkey:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ALLDATA:

API

Offers API Not Supported
Shopmonkey:

API

Offers API Not Supported
ALLDATA:

Screenshots and Videos

Shopmonkey:

Screenshots and Videos

ALLDATA:

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported
Shopmonkey:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ALLDATA:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Shopmonkey:

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5
Shopmonkey:

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
ALLDATA:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Shopmonkey:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ALLDATA:

Company Information

ALLDATA
Founded: 1986
United States
www.alldata.com
Shopmonkey:

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io
ALLDATA:

Alternatives

Epicor Indago WMS

Epicor Indago WMS

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Shopmonkey:

Alternatives

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ALLDATA:
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ALLDATA:
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ALLDATA:
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Shopmonkey:
ALLDATA:

Categories

Shopmonkey:

Categories

ALLDATA:

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported
Shopmonkey:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported
ALLDATA:

Integrations

QuickBooks Online Supported
AutoFluent Supported
Autoflow Supported
Corillian Online Supported
Demandforce Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
KUKUI Supported
Merrows Not Supported
PartsTech Not Supported
QuickBooks Online Advanced Not Supported
Repair Shop Solutions Supported
Service-Intel Supported
Treadstock Not Supported
Shopmonkey:

Integrations

QuickBooks Online Supported
AutoFluent Not Supported
Autoflow Not Supported
Corillian Online Not Supported
Demandforce Not Supported
Edge Supported
Epicor Integrated Service Estimator Supported
KUKUI Not Supported
Merrows Supported
PartsTech Supported
QuickBooks Online Advanced Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported
Treadstock Supported
ALLDATA:
Claim ALLDATA and update features and information
Claim ALLDATA and update features and information
Shopmonkey:
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information