+
+

Related Products

  • Axero
    219 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • Pylon
    111 Ratings
    Visit Website
  • optivalue.ai
    4 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website
  • InfoBox
    47 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website

About

As organizations grow, they tend to collect and document team knowledge haphazardly. Often this knowledge is in different documents, spreadsheets, legacy wikis, email threads, and chatrooms. AllAnswered provides a single platform where your team can easily find all the information they need. Mentorship and institutional knowledge are critical to the long-term success of any organization. You need to capture your best team members' expertise so that everyone has easy access to these best practices. Having a custom Questions & Answers portal ensures team know-how is never lost, and nobody ever has to reinvent the wheel. Having an outdated document repository could cause significant mistakes if someone relies on obsolete information. Your knowledge base has little value if it cannot be trusted. AllAnswered provides your team with a modern Wiki editor and built-in workflow, making it simple to keep your knowledge base up to date.

About

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

All-in-one knowledge management system for individuals

Audience

Companies searching for a Knowledge Management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AllAnswered
www.allanswered.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/knowledge-management/

Alternatives

Alternatives

Drupal Wiki

Drupal Wiki

KontextWork GbR
KnowledgeBase

KnowledgeBase

LiveChat Software
Helpie

Helpie

Helpie WP

Categories

Categories

Integrations

Auth0
Bitbucket
CodePen
Google Docs
Google Forms
Google Sheets
Google Workspace
Microsoft 365
Microsoft Entra ID
Microsoft Teams
Okta
Oracle Service
Slack
SlideShare
Spotify
Vimeo
Wistia
YouTube
Zeplin

Integrations

Auth0
Bitbucket
CodePen
Google Docs
Google Forms
Google Sheets
Google Workspace
Microsoft 365
Microsoft Entra ID
Microsoft Teams
Okta
Oracle Service
Slack
SlideShare
Spotify
Vimeo
Wistia
YouTube
Zeplin
Claim AllAnswered and update features and information
Claim AllAnswered and update features and information
Claim Oracle Knowledge Management and update features and information
Claim Oracle Knowledge Management and update features and information