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About

As organizations grow, they tend to collect and document team knowledge haphazardly. Often this knowledge is in different documents, spreadsheets, legacy wikis, email threads, and chatrooms. AllAnswered provides a single platform where your team can easily find all the information they need. Mentorship and institutional knowledge are critical to the long-term success of any organization. You need to capture your best team members' expertise so that everyone has easy access to these best practices. Having a custom Questions & Answers portal ensures team know-how is never lost, and nobody ever has to reinvent the wheel. Having an outdated document repository could cause significant mistakes if someone relies on obsolete information. Your knowledge base has little value if it cannot be trusted. AllAnswered provides your team with a modern Wiki editor and built-in workflow, making it simple to keep your knowledge base up to date.

About

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All-in-one knowledge management system for individuals

Audience

Companies searching for a Knowledge Management platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AllAnswered
www.allanswered.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/knowledge-management/

Alternatives

Alternatives

Drupal Wiki

Drupal Wiki

KontextWork GbR
KnowledgeBase

KnowledgeBase

LiveChat Software
Helpie

Helpie

Helpie WP

Categories

Corporate Wiki Supported
Q&A Platforms Supported

Categories

Integrations

Auth0 Supported
Bitbucket Supported
CodePen Supported
Figma Supported
GitHub Supported
Google Docs Supported
Google Forms Supported
Google Sheets Supported
Google Workspace Supported
Jira Supported
Microsoft Entra ID Supported
Microsoft Teams Supported
Okta Supported
Oracle Intelligent Advisor Not Supported
Oracle Service Not Supported
Slack Supported
SlideShare Supported
Spotify Supported
Wistia Supported
Zeplin Supported

Integrations

Auth0 Not Supported
Bitbucket Not Supported
CodePen Not Supported
Figma Not Supported
GitHub Not Supported
Google Docs Not Supported
Google Forms Not Supported
Google Sheets Not Supported
Google Workspace Not Supported
Jira Not Supported
Microsoft Entra ID Not Supported
Microsoft Teams Not Supported
Okta Not Supported
Oracle Intelligent Advisor Supported
Oracle Service Supported
Slack Not Supported
SlideShare Not Supported
Spotify Not Supported
Wistia Not Supported
Zeplin Not Supported
Claim AllAnswered and update features and information
Claim AllAnswered and update features and information
Claim Oracle Knowledge Management and update features and information
Claim Oracle Knowledge Management and update features and information