Alibaba.com

Alibaba.com

Alibaba Group
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About

Alibaba.com is the leading platform for global wholesale trade. We serve millions of buyers and suppliers around the world. As part of the Alibaba Group, our mission is to make it easy to do business anywhere. We do this by giving suppliers the tools necessary to reach a global audience for their products, and by helping buyers find products and suppliers quickly and efficiently. Alibaba.com brings you hundreds of millions of products in over 40 different major categories, including consumer electronics, machinery and apparel. Buyers for these products are located in 190+ countries and regions, and exchange hundreds of thousands of messages with suppliers on the platform each day. As a platform, we continue to develop services to help businesses do more and discover new opportunities. Whether it’s sourcing from your mobile phone or contacting suppliers in their local language, turn to Alibaba.com for all your global business needs.

About

Fresh new startups and Fortune 500s. B2B and B2C. Brand owners and resellers. They all sell on Amazon for a reason: 300 million customers shop our stores worldwide. Leave the shipping, returns, and customer service to us with Fulfillment by Amazon (FBA). Want to take care of shipping yourself? You can do that too. Choose from flexible selling plans, product categories, and fulfillment options that fit your business needs. Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses that want to buy or sell all types of items on the world's largest B2B marketplace

Audience

Businesses and anyone looking for a marketplace to buy or sell products

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • - Alibaba is a great place to buy decent quality products at a quite cheap price. - It is best platform to buy goods in bulk or for drop-shipping. - The packaging is secured enough to protect delicate products. - There is excellent delivery timing for India and other South Asian countries. - The seller ratings helps a lot in choosing a seller to but products from.

Cons

  • - The customer support is hard to reach. - The platform sometimes mark products as delivered which aren't delivered yet.

Pros & Cons from Real Users

Pros

  • Quality of goods and products are top notch... There is rarely any product which lacks in quality.
  • 1. The user interface shows all the important features and description about the products listed. 2. The application feels smooth to use on all the platforms. 3. Amazon Pay can be directly used for making every purchase on the platform. 4. It has millions of products across thousand of categories on the platform.
  • The two day shipping is one of the best features of Amazon. There are some items that you can order and sent to you even within 24 hours. But, I personally think the best part of Amazon is their customer service. Whenever I have a question or concern with my orders and/or products Amazon's customer service is able to help immediately. They treat me well and gets things fixed quickly.
  • In terms of my graduate studies and freeware project, my main usage of Amazon in this regard is for procurement. Both of the aforementioned activities require research and Amazon has an excellent selection of books. In terms of software purchasing, I find it a bit lacking in comparison as most software we need is not available on Amazon. Other Amazon services, such as pictures, music and streaming are all very solid and easily some of the better-quality streaming platforms.
  • - It provides same-day delivery, which comes very handy when you want the products urgently. - The user interface of the application is easy to use and displays all the features in an accessible way. - It has a wide range of catalogs and categories for millions of products. - The prices of the products are quite competitive with additional discounts.

Cons

  • Price of products compared to other online shopping apps are high.
  • The application sometimes throws error while cancelling a particular item from an ordered list of products.
  • Just like everything the prime yearly costs are going up. I still think it is worth it for the frees shipping, but I wonder if it will get to a point that it is too much.
  • I find the fees for Amazon Prime to be worth their cost so my main issue with Amazon is with its technical support. When I had some technical issues in the past it took a bit longer than I would have appreciated for them to understand my issue and fix it accordingly.
  • - The prices of the products tends to fluctuate a lot from seller to seller and makes the selection of products to buy a bit harder.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Alibaba Group
Founded: 1999
China
alibaba.com

Company Information

Amazon
Founded: 1994
United States
amazon.com

Alternatives

AliExpress

AliExpress

Alibaba Group

Alternatives

EarthScan

EarthScan

Mitiga Solutions

Categories

B2B Marketplaces Supported
Marketplace Supported

Categories

B2C Marketplaces Supported
eCommerce Supported
Marketplace Supported

Integrations

Foyer Supported
ShipStation Supported
Valigara Supported
8fig Not Supported
AmzChart Not Supported
Aravenda Not Supported
Bizweaver Not Supported
Bluestone PIM Not Supported
Byrd Not Supported
DAS Technology Not Supported
Gravity Data Not Supported
Homiwork Not Supported
Neat Not Supported
RankPress.io Not Supported
ScanUnlimited Not Supported
Securiti Not Supported
Sellantica Not Supported
SellerQI Not Supported
Synder Not Supported
Workers by Delos Not Supported

Integrations

Foyer Supported
ShipStation Supported
Valigara Supported
8fig Supported
AmzChart Supported
Aravenda Supported
Bizweaver Supported
Bluestone PIM Supported
Byrd Supported
DAS Technology Supported
Gravity Data Supported
Homiwork Supported
Neat Supported
RankPress.io Supported
ScanUnlimited Supported
Securiti Supported
Sellantica Supported
SellerQI Supported
Synder Supported
Workers by Delos Supported
Claim Alibaba.com and update features and information
Claim Alibaba.com and update features and information
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Claim Amazon and update features and information