Alibaba.com

Alibaba.com

Alibaba Group
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About

Alibaba.com is the leading platform for global wholesale trade. We serve millions of buyers and suppliers around the world. As part of the Alibaba Group, our mission is to make it easy to do business anywhere. We do this by giving suppliers the tools necessary to reach a global audience for their products, and by helping buyers find products and suppliers quickly and efficiently. Alibaba.com brings you hundreds of millions of products in over 40 different major categories, including consumer electronics, machinery and apparel. Buyers for these products are located in 190+ countries and regions, and exchange hundreds of thousands of messages with suppliers on the platform each day. As a platform, we continue to develop services to help businesses do more and discover new opportunities. Whether it’s sourcing from your mobile phone or contacting suppliers in their local language, turn to Alibaba.com for all your global business needs.

About

Fresh new startups and Fortune 500s. B2B and B2C. Brand owners and resellers. They all sell on Amazon for a reason: 300 million customers shop our stores worldwide. Leave the shipping, returns, and customer service to us with Fulfillment by Amazon (FBA). Want to take care of shipping yourself? You can do that too. Choose from flexible selling plans, product categories, and fulfillment options that fit your business needs. Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that want to buy or sell all types of items on the world's largest B2B marketplace

Audience

Businesses and anyone looking for a marketplace to buy or sell products

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • - Alibaba is a great place to buy decent quality products at a quite cheap price. - It is best platform to buy goods in bulk or for drop-shipping. - The packaging is secured enough to protect delicate products. - There is excellent delivery timing for India and other South Asian countries. - The seller ratings helps a lot in choosing a seller to but products from.

Cons

  • - The customer support is hard to reach. - The platform sometimes mark products as delivered which aren't delivered yet.

Pros & Cons from Real Users

Pros

  • Quality of goods and products are top notch... There is rarely any product which lacks in quality.
  • 1. The user interface shows all the important features and description about the products listed. 2. The application feels smooth to use on all the platforms. 3. Amazon Pay can be directly used for making every purchase on the platform. 4. It has millions of products across thousand of categories on the platform.
  • The two day shipping is one of the best features of Amazon. There are some items that you can order and sent to you even within 24 hours. But, I personally think the best part of Amazon is their customer service. Whenever I have a question or concern with my orders and/or products Amazon's customer service is able to help immediately. They treat me well and gets things fixed quickly.
  • In terms of my graduate studies and freeware project, my main usage of Amazon in this regard is for procurement. Both of the aforementioned activities require research and Amazon has an excellent selection of books. In terms of software purchasing, I find it a bit lacking in comparison as most software we need is not available on Amazon. Other Amazon services, such as pictures, music and streaming are all very solid and easily some of the better-quality streaming platforms.
  • - It provides same-day delivery, which comes very handy when you want the products urgently. - The user interface of the application is easy to use and displays all the features in an accessible way. - It has a wide range of catalogs and categories for millions of products. - The prices of the products are quite competitive with additional discounts.

Cons

  • Price of products compared to other online shopping apps are high.
  • The application sometimes throws error while cancelling a particular item from an ordered list of products.
  • Just like everything the prime yearly costs are going up. I still think it is worth it for the frees shipping, but I wonder if it will get to a point that it is too much.
  • I find the fees for Amazon Prime to be worth their cost so my main issue with Amazon is with its technical support. When I had some technical issues in the past it took a bit longer than I would have appreciated for them to understand my issue and fix it accordingly.
  • - The prices of the products tends to fluctuate a lot from seller to seller and makes the selection of products to buy a bit harder.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alibaba Group
Founded: 1999
China
alibaba.com

Company Information

Amazon
Founded: 1994
United States
amazon.com

Alternatives

AliExpress

AliExpress

Alibaba Group

Alternatives

EarthScan

EarthScan

Mitiga Solutions

Categories

Categories

Integrations

Foyer
ShipStation
Valigara
Base.com
Bold BI
Creatify
Digit
Keepa
Kintsugi
Mile
OpenEBS
Pixelfy
ProxyStores.com
Publish7
Quartile
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TradePeg
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taxomate

Integrations

Foyer
ShipStation
Valigara
Base.com
Bold BI
Creatify
Digit
Keepa
Kintsugi
Mile
OpenEBS
Pixelfy
ProxyStores.com
Publish7
Quartile
Retaxis
Rights Cloud
TradePeg
ZonPages
taxomate
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