Alexa+Amazon
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Related Products
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About
Alexa+ is Amazon’s next-generation conversational assistant designed to deliver deeper, more natural interactions across devices and the web. It allows users to chat with Alexa+ directly from their browser, continuing conversations seamlessly across Echo devices, Fire TV, and the Alexa app. Alexa+ keeps context as you move between devices, so you can pick up where you left off without repeating requests. The experience focuses on all-in-one planning, helping users turn ideas into actionable steps like creating checklists, planning events, or researching trips. Alexa+ also enables discovery and action, answering questions and completing tasks such as scheduling or booking services. With natural conversation flow, users can pivot topics, interrupt requests, and speak freely without rigid commands. Alexa+ is available through Early Access and will be free for Prime members once the program ends.
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About
Flip CX is a voice AI platform that transforms traditional customer support phone channels by automating inbound calls with an Alexa-like conversational experience designed to resolve simple, repetitive customer requests without human agents. It specializes in industries with heavy call volumes, such as retail ecommerce, healthcare, and transportation, automating common inquiries like order status, returns, scheduling, billing questions, ride bookings, and more, and reducing missed calls and hold times. It arrives with preconfigured AI workflows and integrations, eliminating the need for coding or building call flows, and can be deployed quickly with tools that analyze existing call patterns (“Listen Mode”) and then activate automation intents based on real data. Flip integrates with existing telephony and CRM systems, supports over 80 native integrations, and offers analytics for customer satisfaction and revenue insights.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Alexa+ is ideal for Prime members, smart home users, and productivity-focused individuals who want a seamless, conversational AI assistant across devices and the web
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Audience
Businesses with high call volume customer support channels that want to automate routine phone interactions using voice AI
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.99 per month
$19.99 per month or free for Prime members
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAmazon
Founded: 1994
United States
alexa.amazon.com/about
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Company InformationFlip
Founded: 2018
United States
flipcx.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Adobe Commerce
Not Supported
Aircall
Not Supported
Alexa
Supported
Alloy Automation
Not Supported
Amazon Connect
Not Supported
Amazon Web Services (AWS)
Not Supported
Attentive
Not Supported
Experity
Not Supported
FortiVoice
Not Supported
Fulfil
Not Supported
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Integrations
Adobe Commerce
Supported
Aircall
Supported
Alexa
Not Supported
Alloy Automation
Supported
Amazon Connect
Supported
Amazon Web Services (AWS)
Supported
Attentive
Supported
Experity
Supported
FortiVoice
Supported
Fulfil
Supported
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