Grayscale

Grayscale

Grayscale Labs, Inc
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About

Alex is an AI recruiting platform that automates core talent workflows by acting as a virtual recruiter that sources, screens, and engages job candidates through real-time, two-way interviews, intelligent resume analysis, candidate communication, scheduling, and ATS integration, reducing manual recruiting busywork while improving the speed and fairness of hiring decisions. Alex conducts personalized phone, video, SMS, WhatsApp, and other conversational interviews 24/7, evaluates every resume against specific job criteria to immediately surface top matches, verifies candidate identity and detects fraud using explainable signals to increase confidence in hiring, and books qualified candidates directly onto hiring teams’ calendars. With features like Talent Match to rediscover and reactivate talent already in an applicant tracking system, standardized scoring rubrics to reduce bias, and adaptable multi-channel engagement so candidates can interact when and how they prefer.

About

Grayscale keeps your recruiting motion humming by providing frontline HR and talent acquisition teams the platform and tools they need to deliver a frictionless candidate experience. Source, match, and hire faster with two-way, one-to-one and bulk texting, hiring hub, automation, scheduling, and more all seamlessly integrated into your ATS. Think of Grayscale as your extra set of hands in the hiring process, enabling top brands like Dick's Sporting Goods, Chobani, DoorDash, and American Airlines to secure the best talent available. With our advanced technology and streamlined approach, you can optimize your recruitment process and stay ahead of the competition. - Text Candidates Inside Your ATS - Extensive Automation Suite to Handle the Busy Work - Bulk Messaging & Drip Campaigns - Let Candidates Apply via SMS Shortcodes - Interview Scheduling & Hiring Assistant

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hiring teams and talent acquisition professionals who want to automate initial candidate screening, interviewing, scheduling, and resume evaluation using AI to hire faster with consistent, scalable processes

Audience

Talent Acquisition Teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Book a demo with us to get a custom pricing quote 🕺
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Highly satisfied with the bulk messaging feature. The snippets and templates are exceptionally user-friendly and integrate seamlessly with our ATS, enhancing our overall efficiency.
  • I love that I can just text a possible candidate and they can get back to me at their convenience but this is still a professional setting.
  • It integrates well with all my other applications and makes communication during call list fast and seamless. I love how easy it is to operate and has great functionality.
  • Convenience and Functionality. Makes work life a lot more streamlined. I would recommend this product to anyone in the talent agency field.
  • The pros of using GRAYSCALE include the ease of use, features, design, support, and pricing. I enjoy using this product.

Cons

  • There is absolutely nothing wrong with the Grayscale platform. In fact, it functions seamlessly and delivers a reliable and efficient experience across all its features. We have found it to be highly effective in meeting our needs, and the overall performance has consistently exceeded our expectations.
  • I do miss new messages sometimes just because there aren't any push notifications and I forget to check the inbox.
  • You only get an alert if you've sent a text to the candidate previously. You cant search by phone #s which would be helpful in different cases.
  • Can take a while to get used to UI. Otherwise functionality is great.
  • The cons of using GRAYSCALE were not being able to initially unable to locate the feature where you receive an email when you are contacted. Upon direction of these features it became more user friendly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Alex AI
United States
www.alex.com

Company Information

Grayscale Labs, Inc
Founded: 2017
United States
grayscaleapp.com/

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Categories

AI Interviewing Supported
AI Recruiting Supported
Applicant Tracking Supported
Recruiting Supported
Video Interviewing Supported

Categories

Applicant Tracking Supported
Recruiting Supported
SMS Marketing Supported

Applicant Tracking Features

Assessments Not Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Not Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Not Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Resume Search Not Supported
Self Service Portal Not Supported
Workflow Management Supported

Recruiting Features

Assessments Supported
Background Screening Not Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Not Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Self Service Portal Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

ADP HR Pro Not Supported
ADP Workforce Now Not Supported
Comeet Not Supported
Greenhouse Not Supported
Indent Not Supported
Jobvite Not Supported
Lever Not Supported
Oracle Taleo Not Supported
SAP Store Not Supported
SAP SuccessFactors Not Supported
SmartRecruiters Not Supported
Tracker Supported
UKG Pro Not Supported
WhatsApp Supported
Workable Not Supported
Workday Recruiting Not Supported
iCIMS Not Supported

Integrations

ADP HR Pro Supported
ADP Workforce Now Supported
Comeet Supported
Greenhouse Supported
Indent Supported
Jobvite Supported
Lever Supported
Oracle Taleo Supported
SAP Store Supported
SAP SuccessFactors Supported
SmartRecruiters Supported
Tracker Not Supported
UKG Pro Supported
WhatsApp Not Supported
Workable Supported
Workday Recruiting Supported
iCIMS Supported
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