OpsCenter

OpsCenter

Alert Technologies
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About

OpsCenter is an enterprise software application specifically designed to allow organizations to respond to emergencies. Version 2.6 is the current version of OpsCenter. It is the eleventh major release of the product. There are dozens of additional features of OpsCenter. If you have any questions, please contact us to discuss your needs, we want to talk with you. Real-time Information on a particular aspect of the emergency response. Examples include incidents, requests, actions, facilities, IT systems, etc. OpsCenter is extensively configurable by a non-technical person. OpsCenter includes resource management functionality that supports both the National Incident Management System (NIMS) model and the military model for managing resources. Alert Technologies understands that each organization is different. We are truly interested in hearing about your organization and the information management challenges you face.

About

Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations in need of an enterprise software application to respond to emergencies

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.3 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Konexus makes it easy to send messages fast to the right people using text, email, phone calls, even app notifications. I liked how we can create custom groups, like team leads or account managers, and send them important updates during crisis or a major issue. The app lets you set up message templates in advance, ask for replies through polls and track who has received and read the messages. This helped us stay better prepared during sudden traffic drops or partner side issues at our company.
  • What I like best about this application is that for a company that it has several employees were able to communicate easily at a time of emergency such as a hurricane, flood, thread etc.
  • It was easy to set it up. Also, creating groups is easy and this makes our work easier since we use groups to pass information. Lastly, the KONEXUS team is always ready to assist in case there is a problem.
  • KONEXUS is a crisis management program, that is suitable for identifying a problem anywhere. Further, KONEXUS issues alerts on time, to the relevant bodies. And lastly, KONEXUS helps is the recovery process, and this lowers the incurred losses.
  • Konexus is wonderful application for connecting people within the organization and an additional source for providing security with instant notifications and messages to targeted audience. It is fast and reliable service indeed.

Cons

  • It could improve how it connects with other tools we already use, like Microsoft Teams or company login systems. Also, there were a few delays is getting help from the support team when we had follow-up questions after our demo. A bit improvement in the mobile app performance, especially on iPhones, would help.
  • Only downside is because email and other communication apps are still available it’s been difficult getting team on board.
  • I cannot point to any problem encountered since I started using the KONEXUS. Despite the issue with COVID-19 making most firms operate below minimum, this one proved to be above average.
  • KONEXUS has invested on satisfying the crisis related problems for customers, giving it a more preference rate than other programs.
  • Works well and effectively for the required purpose and there are no issues.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Alert Technologies
Founded: 1996
United States
www.alerttech.com/OpsCenter

Company Information

KONEXUS
Founded: 2001
United States
www.konexus.com

Alternatives

Alternatives

Regroup Mass Notification

Regroup Mass Notification

Regroup Mass Notification
WebEOC

WebEOC

Juvare
COBRA

COBRA

Dynamis
DisasterLAN

DisasterLAN

Buffalo Computer Graphics

Categories

Categories

Business Continuity Features

Backup Log Not Supported
Backup Scheduling Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Not Supported
Incremental Backup Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Supported
Task Management Supported
Ticket Management Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Push Notifications Features

A/B Testing Not Supported
Analytics Not Supported
Campaign Segmentation Not Supported
Contextual Targeting Not Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Not Supported
Visual Notifications Not Supported
Web Notifications Not Supported

Integrations

No info available.

Integrations

No info available.
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