OpsCenter

OpsCenter

Alert Technologies
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About

OpsCenter is an enterprise software application specifically designed to allow organizations to respond to emergencies. Version 2.6 is the current version of OpsCenter. It is the eleventh major release of the product. There are dozens of additional features of OpsCenter. If you have any questions, please contact us to discuss your needs, we want to talk with you. Real-time Information on a particular aspect of the emergency response. Examples include incidents, requests, actions, facilities, IT systems, etc. OpsCenter is extensively configurable by a non-technical person. OpsCenter includes resource management functionality that supports both the National Incident Management System (NIMS) model and the military model for managing resources. Alert Technologies understands that each organization is different. We are truly interested in hearing about your organization and the information management challenges you face.

About

The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations in need of an enterprise software application to respond to emergencies

Audience

Organisations looking to improve emergency communications and crisis management program

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£1 per user per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Crises Control app saves this time and money it makes it really easy to come and get it with especially when we need to send out confidential files without risk.
  • We have a large workforce in multiple locations: Madrid, London and Tokyo. We use Crises Control to communicate to all staff when an IT outage occurs (e.g. Citrix or telephony is down). The support staff are also very helpful!

Cons

  • Crises Control has been easy to deploy across an organisation but it took one week to get the set up and running which was longer than expected.
  • The tool is simple to setup and use so we haven't seen anything so far.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Alert Technologies
Founded: 1996
United States
www.alerttech.com/OpsCenter

Company Information

Crises Control
Founded: 2014
United Kingdom
www.crises-control.com/

Alternatives

Alternatives

WebEOC

WebEOC

Juvare
DisasterLAN

DisasterLAN

Buffalo Computer Graphics
COBRA

COBRA

Dynamis

Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Not Supported

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Integrations

Microsoft 365 Not Supported

Integrations

Microsoft 365 Supported
Claim OpsCenter and update features and information
Claim OpsCenter and update features and information
Claim Crises Control and update features and information
Claim Crises Control and update features and information