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About

Customized, bilingual 24/7/365 call answering service that includes message taking, call forwarding, customer service, appointment scheduling, and more. Our law firm answering service screens potential clients based on your preferences and determine if they're qualified or need to be referred elsewhere. Legal intake specialists from our lawyer answering service take leads from initial contact to an e-signed contract, posting directly to your CRM or case management system with a legal answering service. Convert website visitors into new cases and communicate with clients wherever they are. Section background shape image. Respond to and capture high-volume TV, radio, and online advertising leads using our best-in-class solutions and processes. Live answering service with experienced intake specialists in the legal industry immediately respond to all inbound and outbound leads for your law practice and legal firm.

About

DecisionVault supports client data gathering and matter tracking for Trust & Estates law firms. Clients complete an online questionnaire on a mobile device or laptop, providing details about people and assets relevant to an estate plan. They can update information and upload documents until the firm locks the matter for drafting. The firm can review each matter's contacts, assets, and answers in one place; export an asset overview to a formula-filled Excel sheet; and prepare a design sheet for attorney meetings. Integrations with WealthCounsel, Interactive Legal, Clio, MyCase, LEAP, and other tools sync selected matter data, reducing duplicate entry. Staff track matters by stage, from invitation through signing, flag missing information, and use automated reminders to follow up with clients.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to capture every lead and offer their clients 24/7/365 availability

Audience

Estate-planning and trust-and-estates law firms, including attorneys and staff who handle client intake; clients use the portal to submit estate-plan information.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alert Communications
Founded: 1965
United States
www.alertcommunications.com

Company Information

DecisionVault
Founded: 2020
United States
decisionvault.com

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
SimplyConvert

SimplyConvert

SimplyConvert LLC

Categories

Answering Services Supported
Legal Answering Supported
Legal Intake Supported

Categories

Legal Intake Supported

Integrations

Clio Supported
Zapier Supported
8am CasePeer Supported
Actionstep Not Supported
Assembly Neos Supported
Captorra Supported
EstateWorks Not Supported
Filevine Supported
GoHighLevel Not Supported
GrowPath Supported
HubSpot CRM Not Supported
LEAP Not Supported
Law Ruler Supported
Lawcus Not Supported
Lawmatics Not Supported
Lead Docket Supported
Mitratech HotDocs Not Supported
Model Context Protocol (MCP) Not Supported
SmartAdvocate Supported
Smokeball Not Supported

Integrations

Clio Supported
Zapier Supported
8am CasePeer Not Supported
Actionstep Supported
Assembly Neos Not Supported
Captorra Not Supported
EstateWorks Supported
Filevine Not Supported
GoHighLevel Supported
GrowPath Not Supported
HubSpot CRM Supported
LEAP Supported
Law Ruler Not Supported
Lawcus Supported
Lawmatics Supported
Lead Docket Not Supported
Mitratech HotDocs Supported
Model Context Protocol (MCP) Supported
SmartAdvocate Not Supported
Smokeball Supported
Claim Alert Communications and update features and information
Claim Alert Communications and update features and information
Claim DecisionVault and update features and information
Claim DecisionVault and update features and information