Alert CentricInvarosoft
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About
Alert Centric is a unified backup alert‑reporting solution for MSPs that consolidates alerts from any backup system into a single, centralized dashboard. It automatically monitors backups across diverse vendors and sites, detects failures, and delivers real‑time, customizable notifications to technicians, reducing human error and dramatically cutting the time spent on backup verification. It aggregates alerts via email or integration, prioritizes based on severity, correlates related events, and escalates issues as needed. Automated workflows can trigger actions like service restarts or IP blocks and generate reports and visual insights on backup status, trends, and resolution metrics. Designed for rapid deployment, Alert Centric integrates easily with PSA tools and supports all major backup vendors, offering MSPs full confidence in their clients’ backup health through proactive incident management and simplified oversight.
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About
Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs). It automatically records, transcribes, and summarizes Microsoft Teams meetings, Zoom meetings, and business phone calls, eliminating manual note-taking. AI-generated summaries, action items, and technical details sync with PSA platforms including ConnectWise Manage, HaloPSA, and Autotask. Vight also provides an AI knowledge assistant that lets users search across calls, meetings, tickets, and documentation using natural language. Additional features include AI-powered front desk and after-hours virtual agents, real-time customer context, technician verification, secure role-based access, reporting, and centralized administration. Vight improves documentation, technician productivity, operational efficiency, and customer service through AI-driven automation.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Managed service providers interested in a solution to ensure reliability and efficiency
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Audience
IT Managed service providers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$99 per month
Free Version
Free Trial
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Pricing
$550
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInvarosoft
Founded: 2017
United States
www.invarosoft.com/alertcentric/
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Company InformationVight
Founded: 2026
United States
vight.ai
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Integrations
Invarosoft
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