Alert Centric

Alert Centric

Invarosoft
HappySat

HappySat

Invarosoft
+
+

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About

Alert Centric is a unified backup alert‑reporting solution for MSPs that consolidates alerts from any backup system into a single, centralized dashboard. It automatically monitors backups across diverse vendors and sites, detects failures, and delivers real‑time, customizable notifications to technicians, reducing human error and dramatically cutting the time spent on backup verification. It aggregates alerts via email or integration, prioritizes based on severity, correlates related events, and escalates issues as needed. Automated workflows can trigger actions like service restarts or IP blocks and generate reports and visual insights on backup status, trends, and resolution metrics. Designed for rapid deployment, Alert Centric integrates easily with PSA tools and supports all major backup vendors, offering MSPs full confidence in their clients’ backup health through proactive incident management and simplified oversight.

About

HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Managed service providers interested in a solution to ensure reliability and efficiency

Audience

Customer-focused MSPs and service providers who want integrated, survey-based feedback (CSAT & NPS) directly within their PSA environment to enhance service quality and client retention

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com/alertcentric/

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com/happysat/

Alternatives

Alternatives

Simplesat

Simplesat

Pronto Holdings
BDRShield

BDRShield

Vembu Technologies

Categories

MSP

Categories

Integrations

Invarosoft
Autotask PSA
ConnectWise Automate
HaloPSA
Kaseya 365
RepairShopr
Simplesat
Syncro

Integrations

Invarosoft
Autotask PSA
ConnectWise Automate
HaloPSA
Kaseya 365
RepairShopr
Simplesat
Syncro
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