Alcea CaseTrack

Alcea CaseTrack

Alcea Tracking Solutions
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About

We do this every day-worldwide-in 43 countries! We show our customers how to collaborate. Case management is a collaborative process. Collaboration is cooperation. It is a melding together of all components into a logical flow. It means assessing, planning, coordinating and facilitating the delivery of support and services. It means meeting the needs of those providing services and those who require the services. Alcea Casetrack provides a completely customizable solution to manage all of your case management needs. You track complex interactions, with a collaboration of all resources, including documentation and eventual outcomes. Learn how Alcea CaseTrack can improve how your business collaborates. Whether it is for private or government institutions, in the medical, audit, legal, social (human rights) or other fields, the collaboration of individuals (from case workers, managers and clients, complainants to respondents) make case management a difficult environment to manage.

About

8am™ CasePeer is smarter case management software for personal injury law firms. CasePeer is the only legal software-as-a-service platform built to drive better outcomes for your clients and your firm. Streamline your law firm’s business operations and increase productivity with our turnkey legal practice management platform designed exclusively for personal injury plaintiffs’ law firms. You're busy helping your clients make a full and fair recovery. That's why we've developed a turnkey platform for plaintiffs' law firms. Hit the ground running in days, not months, with CasePeer's intuitive, easy-to-learn legal practice management software.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a case management and tracking solution

Audience

Personal Injury Law Firms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version
Free Trial

Pricing

$79.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.9 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • CASEpeer revolutionized my solo practice. I went from struggling to manage 12 cases to easily managing over 120. Without it, I cannot work at the capacity I do. For two-years I have been voted as Berkeley County's Best Attorney. My secret to achieving this high-level of work is simple: CASEpeer.
  • I am a long-time practicing trial lawyer. I am very experienced with and used both Lexis and Westlaw for my legal research. Then I learned of casePeer. I do not exaggerate when I say that comparing how I researched before and now reminds me of the increased power I felt going from books spread across the table to the benefit of computed research. Using casePeer AI research makes my research exponentially more potent than my colleagues' without casePeer using the tools of the "dark ages." A bonus, casePeer is one of the most accessible, friendly, and supportive companies you will find. A delight all around!
  • CasePEER is a one-stop shop for all things Personal Injury. Statute of Limitations never get missed. The client photos are a great resource plus we love the texting functionality too. Tracking case COSTS is so easy, we even track funding sources there.
  • I love that you can send any email to your CASEPeer notes. You can text a client via the website. For Personal Injury, the Medical Treatment tab is a great tool showing you the total meds to date and also itemized by provider. The Insurance sections allow for you to put multiple adjusters with their assigned roles and add counsel for defendants. There is also a custom tab so you can add any items missing for your personal intake/records. The settlement tab is super useful for keeping track of demands and offers and seeing how payment providers and running costs can change the net settlement for the client. It's also really nice that there are SEPERATE TABS for health insurance liens, attorney liens, AND miscellaneous liens. Updating the lien tabs will reflect upon the settlement tab. If you keep CASEpeer up to date as soon as you get new data, the program will be MORE efficient for you down the road, especially when it comes time to demand writing, litigation, and settlement. There are many other similar features within CASEpeer that are also helpful, but these are my favorite!
  • The ease of use and the ability to get up fairly quickly has been great for us as a small firm. The ability to incorporate texts and emails in the notes is also a real plus.

Cons

  • I am on the road and out of the office often. I wish there was a mobile app for quick and easy lookup.
  • I must say, to date, I have not had a bad experience.
  • Navigating and using the functionality of some of the sections is not as easy as we thought it would be - but we are learning and once you know, YOU KNOW.
  • I wish there was an easier way to pull up contacts, and I wish there was a way to track all communications with that contact. instead, you'll have to go to any case for that contact and search through notes by keyword. If you have any updates on tasks, you have the update the task description, rather than being able to make multiple notes within a task.
  • I would like for the ability to print many of the lists in Word. I would also like the opportunity to customize many of the drop down menus like expert specialty. I am also not crazy about "linked" cases. I would prefer to have everyone captured in one section.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alcea Tracking Solutions
Founded: 1997
Canada
alceatech.com/case-management/

Company Information

8am
Founded: 2005
United States
casepeer.com

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Categories

Categories

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Patient Case Management Features

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Integrations

8am
Alert Communications
ApexChat
Case Status
Clerx
Dropbox
Google Calendar
Lead Docket
Mailchimp
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Ngage Live Chat
QuickBooks Online
QuickBooks Online Advanced
Quilia
Soluno
Veza Reception
Zapier
eFax Corporate

Integrations

8am
Alert Communications
ApexChat
Case Status
Clerx
Dropbox
Google Calendar
Lead Docket
Mailchimp
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Ngage Live Chat
QuickBooks Online
QuickBooks Online Advanced
Quilia
Soluno
Veza Reception
Zapier
eFax Corporate
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Claim Alcea CaseTrack and update features and information
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