Alcea BugTrack

Alcea BugTrack

Alcea Tracking Solutions by Alcea Technologies Inc.
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About

Alcea BugTrack offers your dev team the ability to track bugs, coordinate your development projects and manage the change process within your organization. It ensures that a standard and structured process is followed in your organization’s development cycle. Alcea is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Once a defect is logged into the system, everyone in the team knows who is doing what and when a resolution can be expected. No need for a meeting and no duplication of effort. Customize the look of your system & collect information exactly the way you need it. Information can be retrieved at anytime, from anywhere with Internet access. Easy to understand and does not require a steep learning curve. SOAP and REST API integration.

About

BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need a bug tracking solution

Audience

Web developers, quality assurance, and customer support representatives looking for a visual feedback and debugging tool

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This extension, specifically the one for Chrome, has helped me and my team work together better and debug faster. Our debugging process went from an arduous 15+ steps to simply recording the bug we found, sending that report in to the right person, and then following up to see if they need help fixing it. A serious game changer.

Cons

  • The price is a bit high for the bigger team sizes, but nothing astronomical.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alcea Tracking Solutions by Alcea Technologies Inc.
Founded: 1997
Canada
alceatech.com/solutions/alcea-bugtrack/

Company Information

BugReplay
Founded: 2015
United States
www.bugreplay.com

Alternatives

Alcea IssueTrack

Alcea IssueTrack

Alcea Tracking Solutions

Alternatives

Alcea ProjectTrack

Alcea ProjectTrack

Alcea Tracking Solutions
Alcea RiskMgr

Alcea RiskMgr

Alcea Tracking Solutions
Alcea HelpDesk

Alcea HelpDesk

Alcea Tracking Solutions
Alcea CaseTrack

Alcea CaseTrack

Alcea Tracking Solutions

Categories

Bug Tracking Supported

Categories

Bug Tracking Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Integrations

Asana Not Supported
Basecamp Not Supported
GitHub Not Supported
GitLab Not Supported
Google Chrome Not Supported
Jira Not Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Opera Not Supported
Safari Not Supported
Slack Not Supported
SpiraTeam Not Supported
Stackreaction Not Supported
Trello Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Asana Supported
Basecamp Supported
GitHub Supported
GitLab Supported
Google Chrome Supported
Jira Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Opera Supported
Safari Supported
Slack Supported
SpiraTeam Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
Claim Alcea BugTrack and update features and information
Claim Alcea BugTrack and update features and information
Claim BugReplay and update features and information
Claim BugReplay and update features and information