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About
Alanna is the virtual closing assistant for title companies that is smart, resourceful, and always eager to help. Answers general or file specific questions 24/7/365. Opens new orders in ResWare, SoftPro and RamQuest production systems, 24/7. Creates buyer and seller net sheets plus closing cost estimates 24/7. Collects and processes seller/buyer information. Proactively sends text messages to all parties to the transaction. Empowers mass text message marketing campaigns for post-closing marketing, client retention and new business. Acts as your brand ambassador, walking consumers through the title process. Alanna’s an important member of your client-service team. Customize her look and style for the way you do business! Even the best title agency can’t return every routine client inquiry within seconds. Alanna can, and does, handling file-based or general questions via text or web chat.
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About
eXcediant is software company dedicated to the needs of the land title industry. We set out to create affordable, powerful, highly customizable software to manage both consumer complaint tracking for alta best practice pillar 7 compliance as well as an extremely power sales CRM for title insurance companies. Our software is built and lead by a combined 20+ years of experience handling technology and customer satisfaction in the land title industry. Our team is dedicated to providing title agents with an industry leading solution that allows them the harness the power of the frustration of their customers and convert it into praise and satisfaction. We can't wait to help your title agency grow and flourish with our customer complaint management solution. Your customers will appreciate your easy to use complaint management system by eXcediant.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in search of a conversational AI solution to personalize customer experience
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Audience
Customer Relations Management to title insurance companies nationwide
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$25 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlanna.ai
Founded: 2019
United States
www.alanna.ai/
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Company InformationeXcediant
United States
www.excediant.com
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Integrations
No info available.
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Integrations
No info available.
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