+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Hostaway
    2,040 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • anny
    118 Ratings
    Visit Website
  • VisitUs Reception
    86 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website

About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Alternatives

Alternatives

Reviato

Reviato

EthosLink

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Mews
ASI PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Cloudbeds
Elina
FLEXIPASS
Infor POS
Knowcross
Little Hotelier
MyHMS
RemoteLock
Sirvoy
SkyTouch Hotel OS
SkyWare PMS
Tripadvisor
WhatsApp
protel MICE
roommaster

Integrations

Mews
ASI PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Cloudbeds
Elina
FLEXIPASS
Infor POS
Knowcross
Little Hotelier
MyHMS
RemoteLock
Sirvoy
SkyTouch Hotel OS
SkyWare PMS
Tripadvisor
WhatsApp
protel MICE
roommaster
Claim Akia and update features and information
Claim Akia and update features and information
Claim Loopon and update features and information
Claim Loopon and update features and information