+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Hostaway
    2,077 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Bookinglayer
    151 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Bokun
    800 Ratings
    Visit Website

About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Hotels

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Alternatives

Alternatives

Tourismart

Tourismart

SimpleApps

Categories

Guest Messaging Supported
Room Service Supported

Categories

Guest Messaging Supported
Hotel Management Supported

Integrations

ASI PMS Supported
Akia Not Supported
Cloudbeds Supported
FLEXIPASS Supported
Glowing Not Supported
Infor HMS Supported
Knowcross Supported
Little Hotelier Supported
Maestro PMS Supported
MyHMS Supported
Oracle Hospitality Reporting and Analytics Supported
RemoteLock Supported
ResortSuite PMS Supported
RoomKeyPMS Supported
SABA Host Not Supported
Sirvoy Supported
SkyTouch Hotel OS Supported
SkyWare PMS Supported
rezStream Cloud PMS Supported

Integrations

ASI PMS Not Supported
Akia Supported
Cloudbeds Not Supported
FLEXIPASS Not Supported
Glowing Supported
Infor HMS Not Supported
Knowcross Not Supported
Little Hotelier Not Supported
Maestro PMS Not Supported
MyHMS Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
RemoteLock Not Supported
ResortSuite PMS Not Supported
RoomKeyPMS Not Supported
SABA Host Supported
Sirvoy Not Supported
SkyTouch Hotel OS Not Supported
SkyWare PMS Not Supported
rezStream Cloud PMS Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim Knowcross and update features and information
Claim Knowcross and update features and information