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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

The system enables guests to control their room, access videos, order services, do an express checkout. The guest can do all this and many things more from an iPad provided by the hotel. Since the system is interconnected to the hotel's existing Property Management, Point of Sales and Room Management Systems, guests have access to their bill in real time and can check out without spending time at the front desk. The F&B department can push offers to guests through the tablet and any order from the guest will be automatically added to their account. Digivalet also offers top quality entertainment and connects with cable TV, full HD Video on Demand and music. The Apple interface transforms the once tiresome experience of accessing content to a pleasant one, as the guest can search for movies by actors, read the synopsis and view the trailer before launching the video on its TV.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Convergence platform for luxury hotels

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

DigiValet
Founded: 2008
Singapore
digivalet.com

Alternatives

Alternatives

rGuest Express

rGuest Express

Agilysys

Categories

Guest Messaging Supported
Room Service Supported

Categories

Guest Messaging Supported

Integrations

Cloudbeds Supported
FLEXIPASS Supported
Knowcross Supported
Maestro PMS Supported
MyHMS Supported
OpenHotel PMS Supported
Oracle Hospitality Reporting and Analytics Supported
OwnerRez Supported
Protel Cloud PMS Supported
RemoteLock Supported
RoomKeyPMS Supported
RoomRaccoon Supported
SkyTouch Hotel OS Supported
SkyWare PMS Supported
Stayntouch PMS Supported
ZineOne Not Supported
innRoad Supported
rezStream Cloud PMS Supported
roommaster Supported

Integrations

Cloudbeds Not Supported
FLEXIPASS Not Supported
Knowcross Not Supported
Maestro PMS Not Supported
MyHMS Not Supported
OpenHotel PMS Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
OwnerRez Not Supported
Protel Cloud PMS Not Supported
RemoteLock Not Supported
RoomKeyPMS Not Supported
RoomRaccoon Not Supported
SkyTouch Hotel OS Not Supported
SkyWare PMS Not Supported
Stayntouch PMS Not Supported
ZineOne Supported
innRoad Not Supported
rezStream Cloud PMS Not Supported
roommaster Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim DigiValet and update features and information
Claim DigiValet and update features and information