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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Hotels looking for a guest communication Platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Alternatives

Alternatives

Categories

Guest Messaging Supported
Room Service Supported

Categories

Guest Messaging Supported
Hotel CRM Supported

Integrations

Mews Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Cloud PMS Supported
ASI PMS Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Cloudbeds Supported
FLEXIPASS Supported
Jonas Chorum Supported
LINE Not Supported
MyHMS Supported
OwnerRez Supported
RemoteLock Supported
ResortSuite PMS Supported
Rezlynx Not Supported
SkyTouch Hotel OS Supported
SkyWare PMS Supported
WebRezPro Supported
rezStream Cloud PMS Supported
roommaster Supported

Integrations

Mews Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Cloud PMS Supported
ASI PMS Not Supported
Booking.com Supported
Clock PMS+ Supported
Cloudbeds Not Supported
FLEXIPASS Not Supported
Jonas Chorum Not Supported
LINE Supported
MyHMS Not Supported
OwnerRez Not Supported
RemoteLock Not Supported
ResortSuite PMS Not Supported
Rezlynx Supported
SkyTouch Hotel OS Not Supported
SkyWare PMS Not Supported
WebRezPro Not Supported
rezStream Cloud PMS Not Supported
roommaster Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim Bookboost and update features and information
Claim Bookboost and update features and information