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About

Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, push notifications, mobile wallet, SMS, websites, and email, Airship optimizes the entire customer journey across all digital touchpoints at scale. Getting a person to just download an app doesn’t make for a loyal customer. In fact, after a week or two, far too many people will never open the app again. What’s needed is a way to extend the app experience from acquisition and activation to engagement and loyalty.

About

Reduce call volumes and improve customer experience by sending timely and relevant notifications to your customers. Designed for large-scale enterprises with unique security and communication requirements, Webex Notify manages notifications across SMS, email, and voice with multiple templates, large contact lists, de-duping, and bulk sends across channels. Eliminate the risk and variability of free messaging practices by controlling the type of messages sent on behalf of the organization. Use pre-defined notification templates across channels and prioritize which communications go first. Control what users can do and access by configuring system-level permissions and assigning privileges to authorized users. Label notifications against a specific cost center and apply cost center level quotas to centrally control usage across the organization.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise brands seeking a solution to engage and connect with their customers

Audience

Companies that need a notification system to reach their customers with notifications from SMS, email, and voice

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Airship
Founded: 2009
United States
www.airship.com

Company Information

Cisco
Founded: 1984
United States
cpaas.webex.com/products/webex-notify

Alternatives

Alternatives

PushOwl

PushOwl

Brevo

Categories

Categories

Push Notifications Supported
SMS Marketing Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Not Supported
Expiry Notifications Supported
Geo Targeting Not Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Integrations

Branch Supported
Courier Supported
Customer.io Supported
Data Virtuality Supported
Gimbal by Infillion Supported
Google Cloud Storage Supported
Herow Supported
Ketch Supported
Meltano Supported
Microsoft Azure Supported
PAR Ordering Supported
Pandium Supported
Purple Supported
Radar Supported
Skypoint AI Platform Supported
Snowplow Analytics Supported
Tapcart Supported
Woosmap Supported
WordPress Supported
mParticle Supported

Integrations

Branch Not Supported
Courier Not Supported
Customer.io Not Supported
Data Virtuality Not Supported
Gimbal by Infillion Not Supported
Google Cloud Storage Not Supported
Herow Not Supported
Ketch Not Supported
Meltano Not Supported
Microsoft Azure Not Supported
PAR Ordering Not Supported
Pandium Not Supported
Purple Not Supported
Radar Not Supported
Skypoint AI Platform Not Supported
Snowplow Analytics Not Supported
Tapcart Not Supported
Woosmap Not Supported
WordPress Not Supported
mParticle Not Supported
Claim Airship and update features and information
Claim Airship and update features and information
Claim Webex Notify and update features and information
Claim Webex Notify and update features and information