Aiello Voice AssistantAiello
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BellDesk AI72Knots.AI LLC
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Related Products
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About
Aiello Voice Assistant (AVA) is an all‑in‑one AI Concierge designed to revolutionize the hospitality experience. Through natural voice interaction, AVA allows guests to control room devices, request services, and access information effortlessly. More than just an assistant, it serves as a strategic engagement platform that drives revenue by proactively promoting hotel amenities.
AVA also advances sustainability by replacing paper compendiums with an eco-friendly digital channel. By reducing front desk calls and integrating with hotel management systems, AVA streamlines operations while delivering a seamless, modern stay for guests worldwide.
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hospitality
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingPricing varies
Free Version
Not Supported
Free Trial
Supported
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAiello
Founded: 2018
Taiwan
aiello.ai/
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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