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About

Agentforce Commerce, formerly Commerce Cloud, is Salesforce’s unified ecommerce platform designed to power connected digital and in-store experiences. It integrates ecommerce, POS, order management, and payments into a single AI-driven system. Powered by Agentforce, Salesforce’s trusted AI, the platform supports merchandising teams and enables guided shopping for customers. Businesses can manage B2C, B2B, and direct-to-consumer operations from one connected environment. With composable and headless commerce capabilities, brands can innovate faster while reducing total cost of ownership. The platform delivers enterprise-grade reliability with 99.99% historical uptime. Agentforce Commerce helps leading brands increase revenue, accelerate time to value, and scale confidently.

About

PAYG ecommerce platform that offers every feature to every customer from day one. Create and manage unlimited websites and marketplaces, benefit from the lowest gateway fees, and grow your empire internationally.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Agentforce Commerce is ideal for enterprise B2C and B2B brands seeking a unified, AI-powered ecommerce platform to connect online, in-store, and omnichannel commerce operations

Audience

Online sellers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£10 per month
Pay only as you grow your traffic, meaning you can scale operations easily
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • It covers all bases. I migrated from Shopify easily, set up my first site with shipping options and a good design, then I set up my second store too. They get you the lowest gateway rates which saves a lot of money

Cons

  • The flexible pricing means it can be hard to know what your exact price is, but it rarely changes more than 10%, and only goes up if I'm doing well anyway. Still cheaper than using Shopify with plugins or Wix etc.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/commerce/

Company Information

Shopit
Founded: 2018
United Kingdom
www.shopitcommerce.com

Alternatives

NetSuite

NetSuite

Oracle

Alternatives

Browntape

Browntape

Browntape Technologies
OroCommerce

OroCommerce

Oro Inc.
Gambio

Gambio

gambio
Arcadier

Arcadier

Arcadier Marketplaces
Kentro

Kentro

Kentro.io

Categories

Agentic Commerce Supported
AI eCommerce Supported
B2B eCommerce Supported
eCommerce Supported
Order Management Supported
Shopping Cart Supported

Categories

B2B eCommerce Supported
eCommerce Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Supported
Data Security Not Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Not Supported
Reviews Management Not Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

ShipCalm Supported
AcuitySpark Supported
Algolia Supported
DataDome Supported
ESW Supported
Ecommpay Supported
FenixCommerce Supported
Firework Supported
Kinective Bridge Supported
Publicator Supported
Red Stag Fulfillment Supported
ReturnPro Supported
ShipMonk Supported
Slack Supported
TikTok Shop Supported
Vertex Supported
Zapier Supported
eKomi Supported
eMerchantGateway Supported

Integrations

ShipCalm Supported
AcuitySpark Not Supported
Algolia Not Supported
DataDome Not Supported
ESW Not Supported
Ecommpay Not Supported
FenixCommerce Not Supported
Firework Not Supported
Kinective Bridge Not Supported
Publicator Not Supported
Red Stag Fulfillment Not Supported
ReturnPro Not Supported
ShipMonk Not Supported
Slack Not Supported
TikTok Shop Not Supported
Vertex Not Supported
Zapier Not Supported
eKomi Not Supported
eMerchantGateway Not Supported
Claim Salesforce Agentforce Commerce and update features and information
Claim Salesforce Agentforce Commerce and update features and information
Claim Shopit and update features and information
Claim Shopit and update features and information