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About

Agentforce Commerce, formerly Commerce Cloud, is Salesforce’s unified ecommerce platform designed to power connected digital and in-store experiences. It integrates ecommerce, POS, order management, and payments into a single AI-driven system. Powered by Agentforce, Salesforce’s trusted AI, the platform supports merchandising teams and enables guided shopping for customers. Businesses can manage B2C, B2B, and direct-to-consumer operations from one connected environment. With composable and headless commerce capabilities, brands can innovate faster while reducing total cost of ownership. The platform delivers enterprise-grade reliability with 99.99% historical uptime. Agentforce Commerce helps leading brands increase revenue, accelerate time to value, and scale confidently.

About

A powerful Digital Operations Platform that accelerates commerce operations across sales channels. Unify, manage, and automate your commerce operations and sell wherever your customers are. Grow your business with a unique Digital Operations Platform. Marello is a Digital Operations Platform for commerce. A flexible solution that allows you to sell in any channel while unifying key operations, including Order Management, Inventory Management, Fulfillment, and more. Enable an excellent experience with lower operational risk, lower operating costs, and increased revenues. Take a look at our cases to find out more! Unify all operations data in a single unified platform by connecting any third-party software to Marello. Whether eCommerce software, POS, warehouse management systems, ERP, CRM, 3PL, or any other platform that you use for your operations management. Centralize data and use them to optimize your operations workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Agentforce Commerce is ideal for enterprise B2C and B2B brands seeking a unified, AI-powered ecommerce platform to connect online, in-store, and omnichannel commerce operations

Audience

Companies looking for a digital operation platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/commerce/

Company Information

Marello
Founded: 2015
Netherlands
www.marello.com

Alternatives

NetSuite

NetSuite

Oracle

Alternatives

Kentro

Kentro

Kentro.io
OroCommerce

OroCommerce

Oro Inc.
Kentro

Kentro

Kentro.io

Categories

Agentic Commerce Supported
AI eCommerce Supported
B2B eCommerce Supported
eCommerce Supported
Order Management Supported
Shopping Cart Supported

Categories

eCommerce Supported
ERP Supported
Order Management Supported
Retail Management Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Not Supported
Shopping Cart Supported
Social Commerce Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Not Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Supported
Strategic Planning Not Supported
Trend / Problem Indicators Not Supported
Visual Analytics Supported

ERP Features

Accounting Integration Not Supported
Accounting Management Not Supported
CRM Supported
Dashboard Supported
Distribution Management Supported
Enterprise Asset Management Not Supported
Financial Management Not Supported
HR Management Not Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Sales Management Supported
Supply Chain Management Supported
Warehouse Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Not Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Retail Management Features

Commission Management Not Supported
CRM Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Not Supported
Loyalty Program Not Supported
Mail Order Not Supported
Merchandise Management Not Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Not Supported
Order Management Supported
Purchasing Supported
Quality Control Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Integrations

Affirm Supported
Algolia Places Supported
Antavo Supported
Avatria Convert Supported
Bread Supported
ESW Supported
Flowbox Supported
Forter Supported
Increasingly Supported
Magnolia Supported
Narvar Supported
Oracle Self-Service Integration Supported
Patchworks Supported
Planet Unified Commerce Supported
Publicator Supported
ShipCalm Supported
Slack Supported
Syndeca Supported
Vin WMS Supported
Yotpo Supported

Integrations

Affirm Not Supported
Algolia Places Not Supported
Antavo Not Supported
Avatria Convert Not Supported
Bread Not Supported
ESW Not Supported
Flowbox Not Supported
Forter Not Supported
Increasingly Not Supported
Magnolia Not Supported
Narvar Not Supported
Oracle Self-Service Integration Not Supported
Patchworks Not Supported
Planet Unified Commerce Not Supported
Publicator Not Supported
ShipCalm Not Supported
Slack Not Supported
Syndeca Not Supported
Vin WMS Not Supported
Yotpo Not Supported
Claim Salesforce Agentforce Commerce and update features and information
Claim Salesforce Agentforce Commerce and update features and information
Claim Marello and update features and information
Claim Marello and update features and information