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About

Agentforce Commerce, formerly Commerce Cloud, is Salesforce’s unified ecommerce platform designed to power connected digital and in-store experiences. It integrates ecommerce, POS, order management, and payments into a single AI-driven system. Powered by Agentforce, Salesforce’s trusted AI, the platform supports merchandising teams and enables guided shopping for customers. Businesses can manage B2C, B2B, and direct-to-consumer operations from one connected environment. With composable and headless commerce capabilities, brands can innovate faster while reducing total cost of ownership. The platform delivers enterprise-grade reliability with 99.99% historical uptime. Agentforce Commerce helps leading brands increase revenue, accelerate time to value, and scale confidently.

About

Our managed eCommerce acceleration platform optimizes sales, margins and inventory across channels and geographies. Our technology enables us to excel at the “messy” execution end of eCommerce, bringing speed and agility across channels. Using our deep expertise and technology, we extend your eCommerce capabilities to attract and convert buyers, boost margins and improve customers’ experience of your brand, reaching buyers where they like to shop. We deliver optimal results on Amazon and other marketplaces. We are the leading eCommerce accelerator when it comes to helping established brands grow profitable online sales. Luzern powers robust and scalable, direct-to-consumer (D2C) online stores that showcase your brand, reach new shoppers and convert browsers to buyers. Luzern Social Commerce makes your brand shoppable direct from your customers’ favorite platforms including TikTok, Facebook, and Instagram.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Agentforce Commerce is ideal for enterprise B2C and B2B brands seeking a unified, AI-powered ecommerce platform to connect online, in-store, and omnichannel commerce operations

Audience

Brands and companies searching for a solution to grow their eCommerce business and meet buyers and shoppers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/commerce/

Company Information

Luzern
Ireland
www.luzern.co

Alternatives

NetSuite

NetSuite

Oracle

Alternatives

OroCommerce

OroCommerce

Oro Inc.
Kentro

Kentro

Kentro.io
XPLN Suite

XPLN Suite

XPLN GmbH

Categories

Agentic Commerce Supported
AI eCommerce Supported
B2B eCommerce Supported
eCommerce Supported
Order Management Supported
Shopping Cart Supported

Categories

Integrations

21YunBox Supported
Automat Conversational Marketing Supported
BlueSnap Supported
Extend Supported
Feedonomics Supported
Plytix Supported
Provar Supported
Publicator Supported
Purse Identity Supported
Queue-it Supported
RenderDraw Supported
Saferpay Supported
Salesforce Agentforce Marketing Supported
Skeepers Supported
Smartzer Supported
TikTok Shop Supported
TrueLoyal Supported
Vin WMS Supported
feedoptimise Supported
stockinstore Supported

Integrations

21YunBox Not Supported
Automat Conversational Marketing Not Supported
BlueSnap Not Supported
Extend Not Supported
Feedonomics Not Supported
Plytix Not Supported
Provar Not Supported
Publicator Not Supported
Purse Identity Not Supported
Queue-it Not Supported
RenderDraw Not Supported
Saferpay Not Supported
Salesforce Agentforce Marketing Not Supported
Skeepers Not Supported
Smartzer Not Supported
TikTok Shop Not Supported
TrueLoyal Not Supported
Vin WMS Not Supported
feedoptimise Not Supported
stockinstore Not Supported
Claim Salesforce Agentforce Commerce and update features and information
Claim Salesforce Agentforce Commerce and update features and information
Claim Luzern and update features and information
Claim Luzern and update features and information