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About

Agentforce Commerce, formerly Commerce Cloud, is Salesforce’s unified ecommerce platform designed to power connected digital and in-store experiences. It integrates ecommerce, POS, order management, and payments into a single AI-driven system. Powered by Agentforce, Salesforce’s trusted AI, the platform supports merchandising teams and enables guided shopping for customers. Businesses can manage B2C, B2B, and direct-to-consumer operations from one connected environment. With composable and headless commerce capabilities, brands can innovate faster while reducing total cost of ownership. The platform delivers enterprise-grade reliability with 99.99% historical uptime. Agentforce Commerce helps leading brands increase revenue, accelerate time to value, and scale confidently.

About

Empowering brands to sell more every day. The platform gives merchants the ability to manage and enrich multiple sources of product information for use across independent sales channels such as ecommerce platforms (Salesforce Commerce Cloud, BigCommerce, Magento, Shopify), marketplaces (Amazon, eBay, The Iconic, Catch) and other online channels such as social media (Google, Facebook), email marketing platforms, order management systems and dropshippers. Consolidate product data from multiple systems. Enrich data with limitless attributes, tailor products information and synchronize inventory and pricing. Create rules to automate product behavior. Optimize how a product is viewed with personalized product titles, content and pricing per channel. Connect all channels across a commerce ecosystem – business systems, sales channels, websites, marketing channels and suppliers. Facilitates the transfer of data through the centralized commerce hub.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Agentforce Commerce is ideal for enterprise B2C and B2B brands seeking a unified, AI-powered ecommerce platform to connect online, in-store, and omnichannel commerce operations

Audience

Online retailers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Price on Application.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/commerce/

Company Information

Comestri
Founded: 2008
Australia
www.comestri.com

Alternatives

NetSuite

NetSuite

Oracle

Alternatives

Zentail

Zentail

HD Trade Services
OroCommerce

OroCommerce

Oro Inc.
Kentro

Kentro

Kentro.io

Categories

Agentic Commerce Supported
AI eCommerce Supported
B2B eCommerce Supported
eCommerce Supported
Order Management Supported
Shopping Cart Supported

Categories

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Social Commerce Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Channel Management Features

Campaign Management Not Supported
Channel Analytics Not Supported
Incentive Management Not Supported
Inventory Control Supported
Lead Management Not Supported
Opportunity Management Not Supported
Order Management Supported
Partner Management Not Supported
Product Management Supported
Reseller Management Not Supported

Integrations

BigCommerce Not Supported
BlueConic Supported
Contentserv Supported
ESW Supported
Firework Supported
GlobalLink Supported
Highstreet.io Supported
Optilead Supported
Oracle Self-Service Integration Supported
Ordergroove Supported
Rakuten LinkShare Not Supported
Red Stag Fulfillment Supported
Saferpay Supported
Salesforce Agentforce Supported
Salesforce Agentforce Commerce Not Supported
Salesforce Data 360 Supported
ShopGrok Supported
Skeepers Supported
Swogo Supported
THRON Supported

Integrations

BigCommerce Supported
BlueConic Not Supported
Contentserv Not Supported
ESW Not Supported
Firework Not Supported
GlobalLink Not Supported
Highstreet.io Not Supported
Optilead Not Supported
Oracle Self-Service Integration Not Supported
Ordergroove Not Supported
Rakuten LinkShare Supported
Red Stag Fulfillment Not Supported
Saferpay Not Supported
Salesforce Agentforce Not Supported
Salesforce Agentforce Commerce Supported
Salesforce Data 360 Not Supported
ShopGrok Not Supported
Skeepers Not Supported
Swogo Not Supported
THRON Not Supported
Claim Salesforce Agentforce Commerce and update features and information
Claim Salesforce Agentforce Commerce and update features and information
Claim Comestri and update features and information
Claim Comestri and update features and information