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About

Agentforce Commerce, formerly Commerce Cloud, is Salesforce’s unified ecommerce platform designed to power connected digital and in-store experiences. It integrates ecommerce, POS, order management, and payments into a single AI-driven system. Powered by Agentforce, Salesforce’s trusted AI, the platform supports merchandising teams and enables guided shopping for customers. Businesses can manage B2C, B2B, and direct-to-consumer operations from one connected environment. With composable and headless commerce capabilities, brands can innovate faster while reducing total cost of ownership. The platform delivers enterprise-grade reliability with 99.99% historical uptime. Agentforce Commerce helps leading brands increase revenue, accelerate time to value, and scale confidently.

About

​Rufus is Amazon's AI-powered shopping assistant integrated into the Amazon Shopping app and on Amazon.com, designed to assist customers in making informed purchase decisions by answering a variety of shopping-related questions. By tapping the Rufus icon or button, users can inquire about product details, receive comparisons, and obtain personalized recommendations, enhancing their overall shopping experience. Trained on Amazon's extensive product catalog, customer reviews, community Q&As, and information from across the web, Rufus delivers comprehensive and up-to-date responses to user queries. Additionally, Rufus offers features like price history tracking, allowing users to view product price trends over time, and aiding in identifying genuine deals during sales events. Rufus aims to provide a conversational shopping experience that saves time and helps users make more informed purchasing decisions. ​

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Agentforce Commerce is ideal for enterprise B2C and B2B brands seeking a unified, AI-powered ecommerce platform to connect online, in-store, and omnichannel commerce operations

Audience

Tech-savvy shoppers seeking a solution to enhance their online purchasing decisions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/commerce/

Company Information

Amazon Rufus
Founded: 1994
United States
www.amazon.com/Rufus/

Alternatives

NetSuite

NetSuite

Oracle

Alternatives

Rufus WorkHero

Rufus WorkHero

Rufus Labs
OroCommerce

OroCommerce

Oro Inc.
Goodie

Goodie

Goodie AI
Kentro

Kentro

Kentro.io

Categories

Agentic Commerce Supported
AI eCommerce Supported
B2B eCommerce Supported
eCommerce Supported
Order Management Supported
Shopping Cart Supported

Categories

Integrations

AcuitySpark Supported
Alloy Automation Supported
AtroCore Supported
ContactPigeon Supported
Feedonomics Supported
GlobalLink Supported
JMango360 Supported
Kinective Bridge Supported
Mailchimp Supported
Namogoo Supported
Narvar Supported
ODOSCOPE Supported
OneText Supported
Partnerize Supported
Patchworks Supported
Propel Supported
ReturnPro Supported
Shift4 Supported
Storefront UI Supported
iPost Supported

Integrations

AcuitySpark Not Supported
Alloy Automation Not Supported
AtroCore Not Supported
ContactPigeon Not Supported
Feedonomics Not Supported
GlobalLink Not Supported
JMango360 Not Supported
Kinective Bridge Not Supported
Mailchimp Not Supported
Namogoo Not Supported
Narvar Not Supported
ODOSCOPE Not Supported
OneText Not Supported
Partnerize Not Supported
Patchworks Not Supported
Propel Not Supported
ReturnPro Not Supported
Shift4 Not Supported
Storefront UI Not Supported
iPost Not Supported
Claim Salesforce Agentforce Commerce and update features and information
Claim Salesforce Agentforce Commerce and update features and information
Claim Amazon Rufus and update features and information
Claim Amazon Rufus and update features and information