AgentMonk

AgentMonk

TechMonk
Cortex AgentiX

Cortex AgentiX

Palo Alto Networks
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About

AgentMonk is an agentic AI customer engagement and automation platform that lets businesses build, deploy, and manage portfolios of AI agents that perceive, decide, and act across customer workflows to attract, interact, convert, and retain customers with personalized experiences powered by rich customer intelligence. It includes pre-built and custom AI agents for sales, support, reporting, segmentation, and more, plus a no-code agent builder and agentic workflows that automate complex tasks and unify customer data, segmentation, journey orchestration, and omnichannel engagement (Web, WhatsApp, Instagram, voice, email) in one full-stack toolkit. It provides enterprise-grade features such as strict guardrails, workflow observability, performance tracking, and security and compliance measures, enabling teams to test, observe, and optimize AI agent behavior and ensure high-quality interactions.

About

Cortex AgentiX is the next-generation evolution of Cortex XSOAR®, designed by Palo Alto Networks to securely build, deploy, and govern AI-powered security agents. It enables organizations to unleash agentic AI that acts as intelligent teammates, capable of planning and executing complex workflows around the clock. Cortex AgentiX is powered by over 1.2 billion real-world playbook executions, providing agents with proven operational intelligence. The platform offers a rich library of ready-to-use agents while also supporting custom, no-code agent creation tailored to specific security needs. With built-in guardrails, Cortex AgentiX ensures agents operate with the appropriate level of autonomy, including human-in-the-loop approvals for critical actions. Full transparency allows teams to trace every agent decision, action, and outcome for audit and compliance purposes. Cortex AgentiX integrates seamlessly across the Cortex ecosystem to help organizations stay ahead of evolving threats.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce, retail, and digital services teams that want AI-driven automation to personalize customer journeys, improve engagement, and grow revenue

Audience

Cortex AgentiX is ideal for enterprise security teams and SOC leaders seeking to automate and govern AI-driven security operations while maintaining strict control, transparency, and compliance.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TechMonk
Founded: 2021
India
techmonk.io/agent-monk

Company Information

Palo Alto Networks
Founded: 2005
United States
www.paloaltonetworks.com/cortex/agentix

Alternatives

Alternatives

Guardeon

Guardeon

Infilux AppSec
Cortex XSIAM

Cortex XSIAM

Palo Alto Networks
Cortex Cloud

Cortex Cloud

Palo Alto Networks
Cortex XDR

Cortex XDR

Palo Alto Networks

Categories

AI Agent Builders Supported

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Cybersecurity Supported
AI Security Supported
AI SOC Supported

Integrations

Cortex Cloud Not Supported
Cortex XDR Not Supported
Cortex XSIAM Not Supported
Cortex XSOAR Not Supported
Instagram Supported
WhatsApp Supported

Integrations

Cortex Cloud Supported
Cortex XDR Supported
Cortex XSIAM Supported
Cortex XSOAR Supported
Instagram Not Supported
WhatsApp Not Supported
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