Agent Testing by TestMu AI Evalgent

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Agent Testing by TestMu AI:

About

Agent Testing by TestMu AI is a hosted AI-agent quality testing platform for teams building customer-facing conversational and multimodal agents. It tests chat, voice, inbound and outbound phone, video, and image agents by generating scenarios from product requirements, documentation, knowledge bases, Jira, and Confluence, then running simulated interactions against the target agent. More than 15 specialized evaluators assess responses for qualities such as accuracy, hallucination, bias, completeness, context awareness, and tone; chat and voice runs use nine quality metrics, while phone-call tests use more than 30. Reports include conversation-level evidence and a Green, Yellow, or Red readiness result to help QA, AI/ML, product, and compliance teams identify issues before release and compare agent behavior across changes. Teams can also use schedules and a command-line workflow for repeatable test runs and CI pipelines.
Evalgent:

About

Evalgent is an AI voice agent testing and evaluation platform. AI voice agents fail in production not because the technology is weak, but because demos use clean audio and cooperative users — real users don't. Evalgent catches failures before they reach production, cuts iteration cycles, and gets voice agents to revenue faster. HOW IT WORKS 1. Define: lock real scenarios and success criteria. 2. Run: run them under realistic human behavior. 3. Measure: see what works, what fails, and where limits lie. 3. Act: get clear, actionable insights on what to fix, tune, or deploy. FEATURES 1. Scenarios: define and generate test cases from agent instructions 2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns 3. Metrics: custom LLM-based and telemetry scoring across every conversation 4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations 5. Reviews: human-in-the-loop correction with full audit trail
Agent Testing by TestMu AI:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Evalgent:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Agent Testing by TestMu AI:

Audience

AI and ML engineers, QA teams, product managers, and compliance officers shipping customer-facing AI agents.
Evalgent:

Audience

Voice agent builders
Agent Testing by TestMu AI:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Evalgent:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Agent Testing by TestMu AI:

API

Offers API Not Supported
Evalgent:

API

Offers API Not Supported
Agent Testing by TestMu AI:

Screenshots and Videos

Evalgent:

Screenshots and Videos

Agent Testing by TestMu AI:

Pricing

Custom-quoted pricing scales with evaluation volume and includes all evaluation surfaces and the full set of testing agents.
Free Version Supported
Free Trial Not Supported
Evalgent:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Agent Testing by TestMu AI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Evalgent:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Agent Testing by TestMu AI:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Evalgent:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Agent Testing by TestMu AI:

Company Information

TestMu AI
Founded: 2017
United States
www.testmuai.com/agent-testing/
Evalgent:

Company Information

Evalgent
Founded: 2025
India
www.evalgent.com
Agent Testing by TestMu AI:

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Agent Testing by TestMu AI:

Categories

Evalgent:

Categories

AI Testing Tools Supported
Agent Testing by TestMu AI:

Integrations

Agent Assurance by TestMu AI Supported
Confluence Supported
Jira Supported
Kane CLI Supported
KaneAI Supported
LT Browser Supported
SmartUI Supported
TestMu AI Supported
Evalgent:

Integrations

Agent Assurance by TestMu AI Not Supported
Confluence Not Supported
Jira Not Supported
Kane CLI Not Supported
KaneAI Not Supported
LT Browser Not Supported
SmartUI Not Supported
TestMu AI Not Supported
Agent Testing by TestMu AI:
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Evalgent:
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