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About

Real cybersecurity goes beyond apps, with Agency, you get an elite security team to prevent, respond, and recover from threats. Our team brings your personal devices up to an enterprise standard, fast. Agency was built by industry experts with experience doing security for large companies and is staffed by professionals. With Agency, you’ll be able to share your new elevated security process, making it fast and easy to meet third-party standards. We get your team onboarded immediately and we have straightforward all-inclusive subscriptions. With Agency, when something goes wrong, we’ll help you get back on track.

About

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Growing companies interested in a cybersecurity platform for employee-targeted digital threats

Audience

MSPs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$129 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.0 / 5
support 4.3 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Agency
Founded: 2020
United States
getagency.com/business/

Company Information

Syncro
Founded: 2013
United States
syncromsp.com

Alternatives

Alternatives

Dark Web ID

Dark Web ID

IDAgent, a Kaseya company
CrowdStrike Falcon

CrowdStrike Falcon

CrowdStrike
Kaseya 365

Kaseya 365

Kaseya

Categories

Categories

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR) Features

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC) Features

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

ACH Payments
Axis LMS
ConnectWise ScreenConnect
Dropbox
FreePBX
Huntress
Ingram Micro Cloud
MSP360 Managed Backup
Microsoft Teams
MyGlue
Narmada
OpenText Core Endpoint Protection
Pax8
PayPal
ScalePad Backup Radar
ScalePad Quoter
Simplesat
Warranty Wizard
WooCommerce
Worldpay

Integrations

ACH Payments
Axis LMS
ConnectWise ScreenConnect
Dropbox
FreePBX
Huntress
Ingram Micro Cloud
MSP360 Managed Backup
Microsoft Teams
MyGlue
Narmada
OpenText Core Endpoint Protection
Pax8
PayPal
ScalePad Backup Radar
ScalePad Quoter
Simplesat
Warranty Wizard
WooCommerce
Worldpay
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